RV PRO

July '18

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40 • RV PRO • July 2018 RV PRO: Origins J U LY S P E C I A L S E C T I O N ✪ Steve Carlson, Director of Sales and Business Development, Xantrex B efore coming to work for Schneider Electric, I worked as a manu- facturer's sales representative. One of my principles was Xantrex Technology. Because I represented them, I had a good understanding of the product line. I wanted to develop a career that was challenging and rewarding and Xantrex has provided that to me. My first Louisville Show was back in 2005. It was great to see how the industry is like a family. The relationships I've formed will last a lifetime. One of things I am most proud of helping create, since joining Xantrex, is helping start the Freedom eGen system. The program started six years ago during a conversation with a Class B-Van OEM program manager. He said that his customers really disliked their generators and he wished that he could get rid of that system. I told him our inverter could easily run everything in his coach, but he won- dered where we would put all the batteries. Not until lithium became a reality did the project really start for me a few years ago. As lithium iron phosphate (LiFePO4) cells became more widely available and affordable, it became possible to use lithium in an RV application. These cells are the perfect type for an RV that is not necessarily used on a consistent basis. It is one of the solutions that I have helped come up with and am proud to be able to offer to my customers. Ted Bartock, Owner, Carlsbad RV Service Center I retired from the U.S. Navy after 20 years and was looking for a new career in 2001. It was hard at first trying to find good employment, but I was able to get the job at Fleetwood Motorhome in Riverside, Calif. Soon after, Fleetwood had some layoffs due to downsizing and I was let go. When I got started, I wanted to learn what I could about motorhomes and the industry. I was answering calls of Fleetwood customers who needed help with their new RV. I knew nothing about them, so, during my breaks and lunch hour I would go into the plant to see how they were built. They recommended me for a job with Findlay RV in Las Vegas, Nev. I moved the family after I got a job in the warranty department. Six months later, I was given the opportunity to become a service writer for Findlay RV. We found a small RV repair company in Carlsbad, N.M., and with help from God, we now own what is known as Carlsbad RV Service Center. My first show was in Hershey, Pa. I went to the first two days for the dealers and gained a ton of information and contacts. I also stayed the next day when customers were buying. I did this, so I could hear what the customers were looking for, which helped me decide what units to bring into our dealership. My biggest turning point in my career was when I let go and let God take control of the business that He so graciously had allowed me and my wife to own. I work for Him first. Then the customers. I give Him the thanks and the credit. Being able to own our own company and provide for our employees is what I'm most proud of.

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