The Uberflip Service enables users to enhance, share and track content through the following web-based products and services which You may have access to and use depending on your subscription to the Uberflip Service:
The Flipbooks service converts static documents into digital editions ("Uberflip Flipbooks" or "Flipbooks"). Customers use the service to create Flipbooks from PDF content. Customers have access to tools to enhance content, distribute content, restrict access, charge for content and monitor engagement of such content. Customers use a "Flipbook Upload" to add each individual file to its "Account" (where the Customer manages its content). One Flipbook Upload allows for the addition of one file.
The Hubs service pulls various forms of content (video, Flipbooks, blogs, social, and other) into a centralized content hub ("Hubs"). Customers connect their content to their Hub and have access to tools to manage and customize how their content is displayed, gather information about their audience and monitor engagement of such content.
Uberflip has different offerings which may include one or both of Flipbooks and Hubs. Furthermore, Uberflip may offer access to other "Products" which include emails campaigns ("Emails Sent"), unbranded page views ("Page Views"), Custom Domains ("Domains"), native apps ("Apps") and any other services offered.
Upon agreeing to the TOU and paying for the Uberflip Service (if applicable), the Customer will have access to create Flipbooks and/or Hubs as applicable to their Package ("Pack") (defined in Section 7) for the term of the subscription. In general, the Service will be available 24 hours a day, 365 days a year. Uberflip reserves the right to take the service down for periodic maintenance and upgrades. Server outages and slow performance are possible, though they are not likely to be frequent or sustained.
You shall be solely responsible for all material You upload, post, link, publish or otherwise make available via the Uberflip Service (such material hereinafter referred to as the "User Content") and for all of the consequences thereof. You represent and warrant that You have all of the necessary rights (including all of the necessary intellectual property rights) (i) to upload, post, email, transmit or otherwise make the User Content available through the Uberflip Service; and (ii) to grant Uberflip the rights granted in these TOU. You also represent and warrant that You have all of the necessary permissions and/or releases from any identifiable individuals who may appear in the User Content to use the name, likeness or other characteristics of each and every such identifiable individual in the manner contemplated by the Uberflip Service. You acknowledge and agree that Uberflip may not pre-screen User Content. Notwithstanding the foregoing, Uberflip and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen, refuse, move or remove any User Content that is made available by You through the Uberflip Service. Without limiting the generality of the foregoing, Uberflip and its designees shall have the right to remove any User Content that violates these TOU or that is otherwise objectionable or problematic as determined by Uberflip in its sole discretion. All Users acknowledge that they must evaluate, and bear all risks associated with, making any User Content available through the Uberflip Service. Opinions and other statements expressed by You and third parties are Yours alone (or those of the applicable third party) and are not opinions of Uberflip or endorsed by Uberflip. Content created by You is Your sole responsibility and its accuracy and completeness are not reviewed or verified by Uberflip. You acknowledge that by Uberflip providing You with the ability to view and distribute User Content through our site, Uberflip is not undertaking any obligation or liability relating to the User Content. You shall indemnify and hold Uberflip and its subsidiaries, affiliates, officers, agents, and employees, harmless from all claims, threats, actions, proceedings, demands, damages, losses, costs and/or expenses, including reasonable attorneys' fees, arising from or related to any User Content submitted, posted, transmitted or otherwise made available by You through the Uberflip Service.
As between Uberflip and Customer, Customer exclusively owns and shall retain all right, title and interest in and to the User Content. For greater certainty, nothing in this Agreement shall restrict Uberflip's right to compile and use Data to provide metrics to Customer and for Uberflip's own purposes including use for improving the Uberflip Service. As used herein the term "Data" means aggregated and statistical data and other information collected through the Uberflip Service including (but not limited to) data relating to the number of page views, return visits, bounce rates (for example on the Hub service) and time spent on User Content on the Hub service. For the avoidance of doubt "Data" does not include any original, unmodified User Content or confidential information of Customer.
Customer grants to Uberflip and its subcontractors a non-exclusive, non-transferable, royalty-free right and license to access and use the User Content to the extent necessary to provide the Uberflip Service as contemplated by this Agreement. For greater certainty, this license permits Uberflip to host, access, use, reproduce, electronically distribute, transmit, perform, format, display, store, archive and index the User Content. In addition, the Hub service offered as part of the Uberflip Service may be branded "powered by Uberflip" in such location and size as the parties shall agree.
Uberflip respects the intellectual property rights of others and expects users of the Uberflip Service to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us in accordance with our Copyright Policy and may require you to remove User Content, or we may remove it ourselves and terminate your access to the Uberflip Service where we consider it appropriate.
If You sign up to use the Uberflip Service, You agree to provide us with current and true registration information and You must be legally competent to enter into contracts and authorized to act as an agent of your company.
Uberflip may offer new features as part of the Uberflip Service from time to time and other features may be discontinued or changed at any time and without notice. Upgrades and changes in the software may result in changes in the appearance and functionality of your Flipbook and/or Hubs or other products and services offered by Uberflip pursuant to these TOU. Uberflip will use commercially reasonable efforts to notify Customers of any changes to the Uberflip Service that have or are expected to have a material impact on the services to which Customer subscribes. Notification will be by email or through a system notification from within the application Customer is using.
Standard Account - A Standard Account is an Account subscribed to a Lite, Starter, Plus, Pro or Enterprise Pack Subscription which does not sit within a Master Account.
Master Account - A Master Account is an administrative account which allows a key stakeholder within the Customer's team to access all Sub-Accounts and content across a Master Accounts' use of the Uberflip Service. Sub-Accounts are individual instances of the Uberflip application which can be accessed via a distinct but internally shareable Sub-Account Username. A Master Account can create Sub-Accounts up to a predefined limit ("Allowable Sub-Accounts"). Unless otherwise agreed a Master Account may not resell Sub-Accounts to people or organizations not associated with the Customer's intended use.
Trial Account - Uberflip subscriptions may begin with a free trial period where the user will be given access to a predefined set of features, for a limited time to use the Uberflip Service ("Free Trial Period"). After the Free Trial Period, the account will be moved to "Expired Trial" with further limitations on features and access. Uberflip reserves the right to modify, cancel and/or limit the Free Trial Period and Expired Trial without notice at any time, and the right to terminate any Expired Trial that has not upgraded after 45 days. Uberflip has no obligation to extend or renew any Free Trial Period.
Uberflip Services including Packs and other Products (including Flipbook Uploads, legacy A La Carte Licenses and any overage fees) are charged at defined costs as outlined on the Website or Applicable Agreement. For greater certainty, Uberflip reserves the right to change the price of any of its Uberflip Services at any time; however, any changes to pricing will be notified on the homepage of the Website or to Customer's email account thirty (30) days in advance of such new pricing taking effect. If Customer does not agree with a price increase, Customer's sole remedy is to terminate Customer's subscription to the Uberflip Service.
Pack Subscriptions - Uberflip offers different Packs suited to different user needs with each including different features at varying monthly price points ("Pack Fees"). Uberflip may chose at its discretion to alter the features associated to each Pack at any time. Customers can reference the feature matrix on the Website for the current features included with their Pack.
Flipbook Uploads - Additional Flipbook Uploads may be purchased at predefined amounts in predefined quantities. Flipbook Uploads can be used as long as You remain on an active Standard or Master account. Flipbook Uploads are not transferable between Accounts. There are no refunds or credits for unused Flipbook Uploads in any scenario including the cancellation of an Account.
Custom Domains - A Custom Domain ("Domain") serves as the publishing URL for either Flipbooks or a Hub. Pro and Enterprise Customers can purchase additional Custom Domains as required. Purchased Domains are charged as a monthly recurring fee ("Domain Fee"). A Domain is tied to a specific Account and cannot be changed or moved to another Account without paying additional fees. Uberflip is not responsible for costs or procedures associated with maintaining the Domain through your registrar.
Page Views - Page Views (where applicable) included in a Pack are for use in the current month for which payment is made. Page Views do not accumulate or carry forward month to month. The number of Page Views in a Customer's account will be replenished on the first of each month to the level associated with the purchased Pack upon successful processing of payment. To avoid limits on Page Views, Accounts must ensure that the 'powered by Uberflip' logo is enabled for the entire month.
Page Replacement - Standard and Master Accounts can leverage the Page Replacement tool to correct and update pages in a specific Flipbook without needing to upload a new document. This feature is designed for corrections after a Flipbook has been shared. The Page Replacement tool is not designed to act as a version control tool whereby a Customer replaces every page in a Flipbook in entirety to reduce Flipbook Upload purchases. Uberflip has the right to turn off Page Replacement for Customers whose use does not conform with its intended design.
Uberflip API - Customers that have access to the Uberflip API (for more information please see the Website) receive a daily limit of 10,000 calls per day which can burst to a maximum of 20,000 calls per day per each API Key/Signature pair. Any calls that exceed the daily maximum burst limit will respond with an error. A daily overage will be calculated at a rate of $1/100 calls, for any calls over the included 10,000 calls daily limit. (e.g. if you make 12,000 API calls in one day, you will be charged $20 for the additional 2,000 calls over the included limit). Overages are billed on the 1st of the following month.
Pay per use Features - Customers who use pay per use features such as Emails Sent and Page View Overages agree to the fees associated with such features and will be billed accordingly as outlined within the Uberflip Application or on the Website.
Additional Sub-Accounts - Master Accounts may increase their number of Allowable Sub-Accounts by purchasing additional Sub-Accounts at the associated monthly rates.
Native Library Apps ("App") - Customers who subscribe to an App agree to the monthly listing fees ("App Fee") and setup fees ("App Setup") associated with the App. Customers pay an App Setup Fee which is non-refundable regardless of the approval of the App by the corresponding third party app store. A minimum 12 month term applies for App Fees from the date the App becomes available in the associated app store ("App Environment" i.e. iOS, Android). The App will remain in the App Environment as long as the Customer continues to pay the App Fee. At the discretion of Uberflip or the App Environment, Uberflip has the right to remove the App if the third party App Environment changes its guidelines or polices for listing Apps. If Uberflip has to remove the App in such scenario the App Fee will not be charged in the future but no refunds for previous App Fees or App Setup will be issued. Should a Customer require an unscheduled update to an App including but not limited to requests such as branding or description the Customer will pay a fee based on work performed ("App Update Fee").
Unless otherwise agreed to in writing between You and Uberflip, amounts due shall be paid in U.S. dollars in advance of the start of the Uberflip Service. Unless otherwise agreed to all Accounts require a valid credit card on file which will be used for all charges. Payment is charged in advance for monthly subscription fees (Pack Fees, App Fees, Domain Fees, etc) on the first of the month in which such Uberflip Service is to be used. Flipbook Uploads or other Products will be applied to the Customer's Account only after payment, in full, is processed. There is no grace period. Fees for Uberflip Services will be fully earned and non-refundable when Uberflip Services are first made available for Customer use. You will be billed immediately upon signing up for a paying account. An upgrade from a Trial or Expired Trial to any paying account will end the Trial or Expired Trial. Any overages including but not exclusive to Page Views, Emails Sent, and API Overages will be automatically charged to your credit card on the first of the month after which the overages were consumed. One time fees (including but not limited to App Setup) are charged at the time in which the Applicable Agreement is approved. There will be no refunds or credits for partial months of Uberflip Service, upgrade/downgrade refunds, or refunds for months unused with an open Account.
Uberflip will make efforts to contact Customers for updated credit card information when necessary, however, Uberflip may terminate an Account at any time should it be unable to charge amounts when due. Upon termination of an Account Uberflip may permanently delete any content, Uploads and data associated with such delinquent Account. Delinquent payments shall be subject to an administrative fee equal to the greater of 5% of each outstanding invoice or $25 per invoice until paid in full. You will be responsible for all reasonable expenses (including reasonable attorneys' fees) incurred by Uberflip in collecting delinquent amounts, except where such delinquent amounts are due to Uberflip's billing inaccuracies. You are responsible for any taxes payable in connection with this Agreement (other than income taxes of Uberflip), and You will pay Uberflip without any reduction for such amounts. If Uberflip is obligated to collect or pay taxes, the taxes will be invoiced to You.
Auto Renew - For any continual monthly subscription fees including but not limited to Pack Fees, App Fees, and Domain Fees in the absence of specific instructions to discontinue use of the Uberflip Service at the end of a subscription term, the term will auto-renew. Notice to change a recurring monthly fee request must be made no later than the deadline outlined with respect to the specific Uberflip Service. Note all cut off dates refer to 11:55 pm based on Eastern Time zone.
Upgrading and Downgrading - Accounts that have Self-Serve Subscription management can Upgrade or Downgrade their Pack level within the Uberflip Application. Pack Upgrades and Downgrades using Self-Serve are effective immediately. Accounts that do not have Self-Serve Subscription management will be prompted within the Uberflip Application to contact Uberflip to manage Pack Upgrades and Downgrades to their account. Requests made outside of Self-Serve Subscription management for Pack Upgrades and Downgrades will be processed within three (3) business days. Any price difference between Pack Upgrades and Downgrades will be charged or credited as applicable to the Account immediately when the Upgrade or Downgrade is effective. No refunds will be provided. Downgrading your Account may cause the loss of content, features, or capacity of your account. Uberflip does not accept any liability for such loss.
Cancellation - Should a Customer "Cancel" an account there will be no further fees in the next subscription term, beyond incurred overages. Customers wishing to cancel any recurring service must inform Uberflip the greater of the notice outlined in any Applicable Agreement or three (3) business days prior to the next scheduled payment to Cancel the auto-renewal. For Customers with a Master Account, unless alternate terms have been agreed to in a separate Applicable Agreement, the subscription term and applicable fees will continue for 120 days from Uberflip receiving notice to cancel. Cancellation requests are not accepted verbally or via e-mail or fax; an email or phone request to cancel an account shall not result in cancellation. The Account Cancellation form found here must be completed in order to cancel an account which will generate a cancellation confirmation email to the Customer. If an e-mailed cancellation confirmation has not been received by the Customer from Uberflip, it will be assumed that no cancellation took place. Customers are solely responsible for properly canceling their account. After the notice period expires the new subscription term is non-cancellable and non-refundable. Customers will not be provided any refunds for unused time on a Subscription. When Cancelling an Account Uberflip may delete all data associated with the Cancelled account, including Flipbooks, Hubs, Apps, Metrics, Domains, Sub-Accounts, and any other feature-specific data. Any such deleted data cannot be recovered.
Apps - As an exemption to any of the cancellation terms outlined in the previous scenarios in this paragraph, for App related Products which are listed in App Environments a minimum 12 month term is required from the initial activation of each App. To cancel an App after the first 12 months a minimum of the greater of five business days notice before the next scheduled payment or the applicable App stores' minimum advance cancellation period is required.
You may use the Uberflip Service and the Uberflip technology for lawful purposes only. You may not use Uberflip to distribute any material, or otherwise engage in any conduct that:
The Uberflip platform contains mechanisms (such as the Subscription Management Module or Remote Security API Settings) which allow You to limit access to some, but not all, of your content. It is the Customer's responsibility to ensure that these mechanisms have been enabled to restrict access to content which may be deemed to be classified as confidential. Uberflip will use commercially reasonable efforts to ensure its mechanisms for controlling access to content are performing as intended, but does not take responsibility or assume liability for content which makes its way into the public domain. Uberflip has access to your content for troubleshooting purposes. Uberflip will not distribute your content without your permission. Should anyone in your audience redistribute your confidential content Uberflip does not take responsibility or assume liability for such action.
You agree that we may list You as a client and/or use your logo for our promotional purpose unless You advise us in writing that You do not consent to our so doing.
We provide the Uberflip Service "as is", "with all faults" and "as available". We and our suppliers make no express warranties or guarantees about Uberflip. To the extent permitted by law, Uberflip and our suppliers disclaim implied warranties that the Uberflip Service and all services distributed through Uberflip are merchantable, of satisfactory quality, accurate, timely, fit for a particular purpose or need or non-infringing. We do not guarantee that the Uberflip Service will meet your requirements, is error-free, reliable, without interruption or available at all times. We do not guarantee that the results that may be obtained from the use of the Uberflip Service, including any support services, will be effective, reliable, accurate or meet your requirements. We do not guarantee that You will be able to access or use the Uberflip Service (either directly or through third-party networks) at times or locations of your choosing. No oral or written information or advice given by any of our representatives shall create a warranty. You may have additional consumer rights under your local laws that this contract cannot change.
Your exclusive remedy regarding any service provided by us shall be the replacement of any such service found to be defective or the right to terminate your subscription for the specific service. Your sole and exclusive remedy for any other dispute with us is to discontinue your use of the Uberflip Service. In no event shall our liability or the liability of our parent and our suppliers for any and all claims relating to the use of Uberflip exceed the total amount of service fees that You paid us during the one-year period preceding the event giving rise to the claim for the specific service at issue.
We and our suppliers shall not be liable for any indirect, special, incidental, consequential, punitive, or exemplary damages arising from your use of, inability to use, or reliance upon the Uberflip Service. These exclusions apply to any claims for lost profits, lost data, loss of goodwill, work stoppage, computer failure or malfunction, or any other commercial damages or losses, even if we knew or should have known of the possibility of such damages. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability, and the liability of our suppliers, shall be limited to the extent permitted by law.
We are not responsible for the availability or content of other services that may be linked to Uberflip. Because we have no control over such services, you acknowledge and agree that we are not responsible for the availability of such external services, and that we do not endorse and are not responsible or liable for any content, accuracy, quality, advertising, products or other materials on or available from such services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods or services available on or through such services.
You understand and agree that You are an independent company and have no authority to bind Uberflip in any way. You are solely and personally responsible for all of your employees, contractors and agents, or of any of your respective clients, and all labour costs and expenses arising in connection with them and for any and all claims, liabilities, damages and debts of any type whatsoever that may arise on account of your activities, or those of You or your client's employees, agents and contractors, in the performance of the Applicable Agreement. Except as expressly provided in any Applicable Agreement or these TOU, Uberflip shall have no right to exercise any control over You or your activities or operations.
You shall assume full responsibility for the proper reporting and payment of all federal, state, provincial and local taxes of any kind, contributions and/or special levies imposed on it or required of it under employment or unemployment insurance, social security, and/or other laws or regulations, with respect to the performance of the Applicable Agreements by You and your clients employees, agents or contractors, and You agree to indemnify and hold Uberflip harmless from any liability, loss, damage or claim arising against or incurred or paid by Uberflip by reason of any failure by You to fully or timely to assume said responsibilities.
You shall obtain such authorizations, licenses, permits and other governmental or regulatory agency approvals as are required for your performance of the Applicable Agreements.
You agree to defend, indemnify, and hold harmless Uberflip and its affiliated companies, and our respective employees, contractors, officers, directors, and agents from any actions, claims, liabilities or expenses or other loss or damage, including attorney's fees, that arise from your use or misuse of the Uberflip Service or arising from any third party action, claim, liability or expense or other loss or damage which Uberflip may be subject to as a result of Customer's use of the Uberflip Service in breach of these TOU or Applicable Agreements, including without limitation anything relating to Customer's infringement of the intellectual property of any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You, in which event You will cooperate with us in asserting any available defences.
You agree that the laws of the Province of Ontario, Canada govern this contract and any claim or dispute that You may have against us, without regard to Ontario's conflict of laws rules, and that the United Nations Convention on Contracts for the International Sale of Goods shall have no applicability. You further agree that any disputes or claims that You may have against us will be resolved by a court located in the Province of Ontario and You agree and submit to the exclusive jurisdiction of such courts for the purpose of litigating any such claim or action.
Please Note That by Agreeing to These TOU, You Are: (1) Waiving Claims That You Might Otherwise Have Against Us Based on the Laws of Other Jurisdictions, Including Your Own; (2) Irrevocably Consenting to the Exclusive Jurisdiction of, and Venue in, Province of Ontario over Any Disputes or Claims You Have With Us; and (3) Submitting Yourself to the Personal Jurisdiction of Courts Located in the Province of Ontario for the Purpose of Resolving Any Such Disputes or Claims.
These TOU and all Applicable Agreements and any supplemental terms, policies, rules and guidelines posted on Uberflip constitute the entire agreement between You and us and supersede all previous written or oral agreements. If any part of these TOU is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. To the extent of any conflict between these TOU and any Applicable Agreement, the Applicable Agreement will prevail.
Uberflip may modify the TOU at any time and will post the latest version of the TOU on the Website. All changes to the TOU will take effect within 10 days of being notified via the Website or through a system notification in the application you are using or to your email account. Your continued use of the Uberflip Service after changes have been made constitutes your acceptance of the revised TOU.
These TOU and any Applicable Agreement, may not be assigned by You without the prior written consent of Uberflip; provided, however, that Uberflip hereby consents to the assignment of this Agreement to any business entity majority owned or controlled by You or for which You are under common control. These TOU and any Applicable Agreements are binding upon any successors and permitted assigns.
Except for payment obligations, if either party shall be delayed or prevented from the performance of any act required by these TOU or any Applicable Agreement by reason of acts of God or circumstances outside that party's reasonable control including but not limited to third party service failures, transmission, equipment or network problems or limitations, interference, signal strength, maintenance and repair, and national security issues or similar causes.
Your right to use the Uberflip Service automatically terminates if You violate these TOU or any rules or guidelines posted in connection with use of the Uberflip Service. We also reserve the right, in our sole discretion, to terminate your access to all or part of the Uberflip Service, for any reason, with or without notice. Where possible, Uberflip will use commercially reasonable efforts to notify Customers prior to any such termination. Customer agrees that Uberflip shall not be liable to Customer, any end user, or any third party for any modification, suspension, or termination of the Uberflip Service. In no way shall the termination of any Applicable Agreements relieve You from paying to Uberflip any amounts then owing by You to Uberflip. Sections 9, 13, 14, 15, 16, 17, 18, and 22 shall survive the expiration or termination of any Applicable Agreements.