English Case Studies

Case Study NASDAQ BWISE

Cornerstone HR Software Case Studies

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Acquired by Nasdaq two years ago, BWise now forms the keystone for its GRC technology portfolio, offering leading software solutions for Risk Management, Internal Audit and Compliance. Knowledge is a key driver for BWise and training is an integral part of how the business works. BWise has to ensure that its own consultants, partners and through them clients, are always fully up-to-date with their knowledge of the products and that they are all sufficiently trained in using, configuring and maintaining the BWise system. Complex software implementation means that clients, in particular, require a lot of training. With products offered in a range of languages and 10 international offices; employees, partners and customers are also multi-lingual and dispersed worldwide. Previously, training and learning was not centralised, resulting in BWise being unable to properly share crucial knowledge. Clients would often only have access to outdated information, resulting in them using the system incorrectly. Improving and sharing knowledge, digitally Industry: GRC (Governance, risk management and compliance) Region: Global # of users: 200 internal employees, 160 partner users Live Since: 2010 Business Impact: Centralised learning and facilitated better knowledge sharing for internal consultants, partners and clients through an interactive virtual knowledge centre. Learning Extended Enterprise Connect

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