Customer Case Studies

www.sageintacct.com 300 Park Ave #1400 San Jose, CA 95110 877-437-7765 Copyright ©2018, Sage Intacct, Inc. All rights reserved. Sage Intacct is a registered trademark of Sage Intacct, Inc. Rev: SI_Case_Study_RapidRatings_Updated | November 1, 2018 10:36 AM T h e K e y I n g r e d I e n T f o r S T r o n g , I n S I g h T f u l f I n a n c I a l M a n a g e M e n T We're seeing massive savings due to the auto- mation we've accom- plished with Sage Intacct. And rather than crunching numbers all day, we are seen as strategic business advisors to our client location units. Je Banaszak, CFO, Creative Dining Services On top of those savings, Creative Dining was able to reduce the nance team from ve to four individuals by not lling a vacated position, thanks to the greater eciencies realized with Sage Intacct, including accelerating the monthly close from 10 to ve days. As a result, morale has soared across Banaszak's team. "Quite frankly, we saved the morale of our accounting depart- ment," the CFO said. "Rather than having 25% turnover each year, now everyone wants to stay due to the wonders of using Sage Intacct and the ideas we have for the future." And at a time when it's dicult to nd good accountants, Creative Dining is luring top young talent. "We're aracting millennials to do our accounting and nance work now," Banaszak said. "Young accounting pro- fessionals are expecting a modern system like Sage Intacct, and they love it. They feel like they're on the cuing edge and can innovate with new ideas." With huge time savings, a exible platform and energized sta, Banaszak's team is able to pursue higher-value initiatives and beer partner with the business to drive continued growth. For instance, each accounting team member now collaborates as a "nance lead" with on-site food service directors and sta to advise on nancial performance, cost reductions and best practices. That's raising the nancial savvy of the food service directors and managers, who use Sage In- tacct dashboards to transparently share key metrics and detailed transactional reports with client personnel, building customer satisfaction and long-term loyalty. Results Fast, Informed Decisions with Real-Time Data Site-specic Sage Intacct dashboards give on-site food service directors an array of vital infor- mation and key metrics, including invoices due. Those timely invoicing insights prompted a 12% improvement in accounts receivable collections, increasing yearly cash ow by $760,000. Dash- boards are also set up for regional directors and two operational VPs, providing real-time visibility into key metrics such sales, income, expenses and more. That's eliminated weeks of waiting to review monthly performance gures and enables faster, more informed decision-making. "Moving to Sage Intacct has dramatically improved communication within our company," Ban- aszak said. "For example, we opened a new location in Detroit serving GM and within a few weeks noticed costs not in line with budget. We made quick decisions to get performance back on track." Collaboration has improved as well. Banaszak has been working closely with the VP of op- erations and VP of sales on new ideas and solutions based on accurate, unied data, which wasn't possible in Creative Dining's previous environment. Banaszak is especially pleased with the ease of dashboard creation in Sage Intacct: "We created the dashboards ourselves, and that's super valuable that we didn't have to hire a rm to help us." Banaszak believes that Sage Intacct is the ideal platform to support Creative Dining's continued growth, which has seen the number of client locations increase by nearly 20 in the past three years. Most of all, the accounting and nance team is now able to uplevel its role into that of a strategic advisor, rather than routine transactional work. "Before, accounting and nance was a hindrance to growth," Banaszak said. "We've become a strategic partner to the business since adopting Sage Intacct. We now have a creative back-oce system to match our creativity at the front of the house."

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