Customer Case Studies

www.sageintacct.com 300 Park Ave #1400 San Jose, CA 95110 877-437-7765 Copyright ©2018, Sage Intacct, Inc. All rights reserved. Sage Intacct is a registered trademark of Sage Intacct, Inc. Rev: SI_Case_Study_RapidRatings_Updated | November 13, 2018 8:51 AM F i n a n c i a l E F F i c i E n c i E s F E E d t h E h u n g r y With Sage Intacct, we were able to free up half a person's time. That freed up $25,000―— that's equivalent to 100,000 meals. David Parrack, CFO, Community Food Bank of Eastern Oklahoma Additional gains in eciency and accuracy have been seen in areas including employee expens- es and credit card processing. "Previously a lot of our processes were really manual, like routing things manually for approval," Parrack noted. "Now we're doing that systematically with automated workows. We're a lot less paper-dependent than we were." Sage Intacct's straightforward integra- tion with complementary systems in place at the Food Bank, including MineralTree for accounts payable and Centage Budget Maestro for planning and forecasting, have helped further stream- line processes and eliminate manual work. Another eight hours a month is being saved because self-service data access for executives and program managers has reduced ad hoc inquiries to Parrack's team —and stakeholders can get information and answers on demand, rather than waiting several days while data is rounded up. Preparation for the Food Bank's annual audit is signicantly faster as well without the need to nd paper documents. Those eciencies help the Food Bank keep its administrative and fund-rais- ing expenses at just 4% of overall budget, a low gure that contributes to a four-star rating on the Charity Navigator website, used by prospective donors to assess a nonprot's worthiness of funding. Results New Insights for Programmatic Improvements Real-time data with Sage Intacct reporting and dashboards gives management and program managers new insights into budget vs. actuals to help monitor spending, track fundraising and donations, make appropriate adjustments and increase programmatic impact. Self-service access in Sage Intacct supplies information on demand for everything from checking on whether a par- ticular bill was paid to a more panoramic view for multi-year strategic planning. With dimensional reporting in Sage Intacct, it's easy for the Food Bank to tag nancials by locations, partners and other aributes. These capabilities have enabled deeper, richer reporting and has streamlined the nonprot's chart of accounts while providing more granular information. "Management has new visibility for decision-making such as how we're tracking against budget, how we're doing on fundraising, how our expenses are looking," Parrack said. "All that was handled by ad hoc requests before, but now senior management can see that information at any time and drill all the way down to transactional detail." Those insights are translating into programmatic ex- pansion and improvements. "Sage Intacct has given us more visibility into areas for improvement to our mission and impact," Parrack said. The new sophistication of nancial management at the Food Bank is also helping strengthen relationships with funders. As Parrack tells it, one major foundation funder inquired about what sort of technology infrastructure the Food Bank had in place. "We were able to show them the capabilities we have, starting with Sage Intacct, that we didn't have a couple of years ago," Parrack said. "I think they were very pleasantly surprised by the investments we've made."

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