Customer Case Studies

www.sageintacct.com 300 Park Ave #1400 San Jose, CA 95110 877-437-7765 Copyright ©2018, Sage Intacct, Inc. All rights reserved. Sage Intacct is a registered trademark of Sage Intacct, Inc. Rev: SI_Case_Study_RapidRatings_Updated | January 18, 2019 12:15 PM B r i n g i n g F i n a n c i a l s o u t o F t h e D a r k a g e s t o s u p p o r t g r o w t h In addition, the team's reporting is dramatically more ecient with Sage Intacct. In fact, it took Wallace just ten minutes to build his rst nancial dashboard for the executive team – freeing up time to focus on other key initiatives. "Sage Intacct not only changed my approach to our business, it helped change my position in the company as I've taken on new leadership respon- sibilities," commented Wallace. "The soware is core to our business and it's so easy to use that I've nally delegated tasks that were previously too daunting to hand over to anyone. This has elevated my focus towards driving the future of our company." Results Fueling Growth via Actionable Insight and Fact-Based Decision Making Wallace also pointed out that Sage Intacct helped the company transition from a culture of emotional decisions based o the feeling in the oce on any given day, towards making informed decisions with current nancial metrics. He noted, "Before, I oen worried that our approach of o-the-cu decision making could lead us into a downward spiral. Luckily it didn't, and with Sage Intacct, we now have insight into our nancials and how we can grow, which has been instrumental for our company." Financial visibility helps United Fire keep its expenses down and reduces accounts receivable (A/R) aging. When it rst started tracking these metrics in Sage Intacct, the team realized that 55 percent of their A/R was over 30 days past due, which was keeping the company from pur- chasing inventory and hiring employees. On the spot, they decided to hire another A/R person and start closely monitoring collections. In one month, United Fire greatly improved cash ow by bringing its overdue balances down to only 22 percent of total receivables. Sage Intacct's dashboards and scorecards also provide a very clear picture to the executive team, who review about 15-20 key performance indicators during their weekly meetings. If they see something that looks a lile o, they quickly drill down and nd out exactly what's going on. Of course, this nancial transparency has made a major impact on the business. "Sage Intacct lets us be bold with our decisions because we have a pulse on the numbers and feel comfort- able with our choices," mentioned Wallace. "For instance, we've hired more technicians this year and purchased rst-class vehicles and equipment, which has improved customer perception and helped grow sales 25 percent." Thanks to Sage Intacct, my role as an advisor to the company has evolved. I can see and present key nancial information to our executives to help make critical business decisions. My team is no longer just providing data that might (or might not) be used. Now, our numbers are actually dictating where the company is going, which is really benecial for the business. Jerey Wallace, Director of Business Operations, United Fire

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