Customer Case Studies

www.sageintacct.com 300 Park Ave #1400 San Jose, CA 95110 877-437-7765 Copyright ©2019, Sage Intacct, Inc. All rights reserved. Sage Intacct is a registered trademark of Sage Intacct, Inc. C a r e C e n t e r s a C C e l e r a t e t i m e - t o - i n s i g h t b y 1 0 X t o h e l p r e i n v e n t h e a l t h C a r e clinic development project is looking," said Goldrick. Previously, that kind of information would take nearly two weeks to extract from QuickBooks and Excel, which hindered decision making. "Upgrading to Sage Intacct has streamlined our closing processes which is a big boost to the team's productivity and morale, and the flexibility to access the system outside the office is a great fit with our remote work policy," added Goldrick. "When we were on QuickBooks, the first week and a half of the month just wasn't an enjoyable time around the office. Our transaction volumes have at least doubled, but the hours my team works actually decreased. We're freed up to be more proactive vs. reactive in analyzing information for our board and internal stakehold- ers." Results Clinic Performance Visibility Helps Maintain Precise Gross Margin Targets Sage Intacct takes the frustration out of reporting across multiple dimensions, statistical ac- counts, and entities. Vera can now accurately track a wide range of key performance indicators on dashboards that show everything from clinic margins, support overhead, staffing projections, and cash flow forecasts to monthly enrollees, patient visits, and actual expenses per member per month at the department level, entity level, or across the entire organization. All of this informs discussions with clients and helps the company demonstrate its value as a business partner. Leveraging Sage Intacct to closely monitor detailed financial and operational information, has helped Vera manage to overall gross margin targets during a time of rapid expansion. "Like many businesses, our pricing is based on achieving a target margin, so when we open new loca- tions, our leadership team and board track performance," said Goldrick. "That wasn't something we were able to easily provide before, but with Sage Intacct, we can see right away whether new locations are sustaining their margins. This helps us decide when we need to reassess our strategy and make a successful case when we need to adjust pricing." Finally, as a growing company, it's critical for Vera to accurately forecast its cash flow based on sales progress, which helps decision making around whether or not to seek financing to help support and power its rapid growth. The powerful combination of Sage Intacct and Adaptive Insights allows the team to adjust rolling forecasts every month, make be er decisions about growth, and quickly find any data potential investors request, which, in turn, helps the company secure the capital it needs in order to continue its expansion. We're a high-growth organization and using Sage Intacct to track expenses and project our future costs equips our leadership team with be er insight to ensure optimal staffing and set expectations correctly for new clients. Brian Goldrick, Di- rector of Accounting, Vera Whole Health

• Cover