Customer Case Studies

www.sageintacct.com 300 Park Ave #1400 San Jose, CA 95110 877-437-7765 Copyright ©2019, Sage Intacct, Inc. All rights reserved. Sage Intacct is a registered trademark of Sage Intacct, Inc. 3 D S i m u l a t i o n V e n D o r m a p S o u t F i n a n c e m o D e r n i z a t i o n and revenue schedules. "We're certainly ge ing invoices out faster, because information comes over correctly the first time and we don't have to spend a lot of time checking and reworking it," Low said. "Sage Intacct lets my staff stop doing manual work so they can focus on value-add activities like reporting and improving DSO." Reporting is now 50% more efficient since MAK made its move to Sage Intacct. And days sales outstanding has improved by more than 20%, to roughly 80 days. That's generating about $500,000 in new cash flow available to invest in the business. As Low notes, Sage Intacct makes it easy to drill into aging items that are affecting DSO. "If I see something interesting with aging, I can double-click and go right to the customer record to see what was invoiced and what's going on," Low said. "We have a plethora of actionable information that we didn't have before Sage Intacct." Results 40 Hours in Time Savings Supports Deeper Reporting With the new efficiencies in accounting and reporting, MAK has eliminated 40 hours a week of manual work — the equivalent of a full-time employee on the four-person finance team. "Freeing the team from menial tasks means they can focus on creating value for the company," Low said. "The individual is now doing work that's more interesting and rewarding, and that increases job satisfaction." For instance, Low's team has trimmed monthly close time down to five days, but more importantly is delivering more complete, accurate, and insightful financial reports. "Before if we had a revenue variance in the close, there wasn't enough time to get to the root cause," Low said. "With Sage Intacct, I can understand that variance, see the contract, and see revenue conversion on those contracts. I couldn't dream of doing that before." That new visibility equips MAK for greater growth and profitability. In 2018, MAK saw its average selling price rise roughly 10 percent, with improved sales, finance, and reporting processes through Salesforce and Sage Intacct playing a contributory role. Low's team can now function as a more strategic partner to the business by taking advantage of robust dimensional reporting in Sage Intacct, surfacing insights that weren't possible in its previous environment. "Reporting in Sage Intacct is very powerful," Low said. "You can get to a deep level of information instantaneously, point and click, whereas before you were guessing at revenue by product, or what you were spending on a product. Sage Intacct gives us actionable information to quickly make evidence-based business decisions, and that's incredibly powerful." With the combination of Salesforce CPQ and Sage Intacct, we have automated quote-to- cash so we can focus on strategic analysis to help our executive team with evi- dence-based decision making. Thomas Low, Controller, VT MAK

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