Customer Case Studies

www.sageintacct.com 300 Park Ave #1400 San Jose, CA 95110 877-437-7765 Copyright ©2019, Sage Intacct, Inc. All rights reserved. Sage Intacct is a registered trademark of Sage Intacct, Inc. P r o f e s s i o n a l s e r v i c e s f i r m i n c r e a s e s f i n a n c i a l a n a l y s i s 2 X result, we reduced our days in receivables by nearly 25 percent, which allowed us to cut line of credit interest payments by 17 percent and keep that money in the business." Sage Intacct's multi-dimensional accounting help HSG easily capture more useful information about its operations, such as income and expenses for specific departments, client types, projects, and even hourly tasks. This eliminates time Nicholson used to spend in Excel trying to separate all of these things out for internal stakeholders. Instead, she built management dashboards for HSG's partners that track all the metrics they care about in one place. "Before the partners were so busy that they might only review reports once a month," she noted. "But now they can look at their Sage Intacct dashboards whenever they want, see everything in real time, and make informed decisions. They have a lot more insight into what's going on, and no longer have to wait for me to close the books at the month's end." Results Boosting Profitability through Breakthrough Business Visibility Thanks to Sage Intacct, HSG enjoys business visibility that simply wasn't possible with QuickBooks and Excel – enabling data-driven decisions that impact profitability. Management can delve into granular reporting that covers revenue line profitability, outside contractor utilization, and more. They now monitor which sized clients purchase specific services and which offerings are more profitable, so they can be er determine what lines to invest in and which to deprioritize. For instance, Nicholson offered this example, "We were selling one product line as a loss leader, but weren't making much traction. Thanks to the transparency we have in Sage Intacct, we realized there was actually a lot of demand for one particular component of the offering, which was highly profitable on its own. A er refocusing our efforts, we're now selling that product like hot cakes." For the first time, project managers can also track their budgets vs. actuals and current staff utilization for any given client project on their own. This ensures they have the right resources for their projects, so they can deliver on time and on budget. Nicholson mentioned, "It's very easy for someone who's ge ing ready to send out a proposal to check on how many hours we put in on a similar job and how profitable it was. They use that insight from Sage Intacct to decide how to properly budget and staff their next project." With be er project estimates, HSG's overall budget to actuals improved by 15 percent a er switching to Sage Intacct, as they were able to budget more accurately. Nicholson also notes that her budgeting cycles are 50 percent faster, which frees up time for critical analysis during insurance renewals. Next up, she plans to integrate Sage Intacct with HSG's Salesforce CRM system for a full view of every customer and more efficient quote-to-cash workflows. As we grow our revenue and transactions, I'm confident we won't have to add finance headcount to handle it because everything is so seamless and simple within Sage Intacct. It has freed me up to take on more responsibilities at work and given us the real- time visibility to be proactive instead of reactive. Lisa Nicholson, Finance Manager, HSG

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