Customer Case Studies

www.sageintacct.com 300 Park Ave #1400 San Jose, CA 95110 877-437-7765 Copyright ©2019, Sage Intacct, Inc. All rights reserved. Sage Intacct is a registered trademark of Sage Intacct, Inc. F i t n e s s C l u b G a i n s V i s i b i l i t y t o i m p r o V e G r o s s m a r G i n 3 9 % a n d d o u b l e d n e t r e V e n u e a t a s i n G l e l o C a t i o n asset depreciation and monitoring, which saved $6,000 annually in outside CPA costs and slashed Courthouse's year-end close in half. "Before Sage Intacct, my job was more of a data recording position, where I spent 80% of my time just trying to get information into or out of our legacy system," shared Shockley. "Now that so much of our bookkeeping is automated by the system, I spend around 60% of my time reporting, analyzing, and budgeting, and play a more strategic role of providing financial leadership and guidance for the direction of our business." Results Financial Insight Helps Grow Program Profitability Upwards of 50% One of the biggest improvements Courthouse achieved by moving to Sage Intacct was unmatched visibility. "We no longer feel constrained or limited, thanks to Sage Intacct's dimensional flexibility to capture the granular business context of every transaction," Shockley commented. "I can create any report or dashboard we need and quickly uncover the data executives want to see, when they want to see it. Since the system automatically sends reports to managers every month, they're proactively tackling expense overspending and making more informed decisions." This critical insight empowered the business to address market conditions that led to a decline in membership a few years ago. By providing transparency into sales per employee, Sage Intacct helped leadership adjust the sales commission model, reorganize personnel, and be er incentivize top performers. They also used the system to compare programming for each club and find ways to promote and optimize Courthouse's most profitable programs, such as training and swimming. As a result of these thoughtful changes, one location doubled net revenue, training net revenue jumped 75%, and the swim program grew 80%. Finally, Sage Intacct provides real-time cash flow visibility, which helps the company determine ideal timing for important capital expenditures. Rather than making expensive piecemeal updates to Courthouse's equipment, buildings, and pools this year, Shockley had the confidence to temporarily delay certain improvements until enough funds were available for more impactful investments. In addition, he streamlined the organization's budgeting and planning, taking it from an annual process that o en lagged behind year-end, to a six-month cycle that forecasts budgets quarters ahead with at least 10% greater accuracy. Sage Intacct changed the way we do business. All of the time savings we get from having automated processes and more in-depth financial information allow us to focus on our fitness training programs and sales, which leads to be er training for our clients and longer customer retention. Tyler Shockley, Finance Director, Courthouse Athletic Club

• Cover