English Case Studies

Case Study - ResCare

Cornerstone HR Software Case Studies

Issue link: https://read.uberflip.com/i/1160282

Contents of this Issue

Navigation

Page 1 of 1

© 2015 Cornerstone OnDemand | moreinfo@csod.com | 888-365-CSOD Cornerstone OnDemand is a global talent management software provider that is pioneering solutions to help organizations realize the potential of a modern workforce. csod.com Stay connected: "A key to getting more applications is removing the barriers that get in an applicant's way. We reduced application time by streamlining the user interface, not by removing steps. The amount of time it takes to complete our application has decreased from 25 minutes to about 17 minutes." - Tom Heetderks, Vice President of Human Resources, ResCare and vendor contacts, we were looking for a unified talent management solution. Our project team unanimously recommended Cornerstone OnDemand," said Heetderks. "We're pleased that Cornerstone is what we thought it would be. It's easy to use, highly configurable and doesn't take a lot of administrative power to maintain." For ResCare, implementing Cornerstone resulted in more than the traditional vendor-client relationship. "We feel like we're partners. Cornerstone invested in helping us, and we're invested in helping them. We actively partner with them to help enhance their product and, in turn, Cornerstone helps us with new ways to meet our challenges," said Heetderks. "Plus, we can always count on our client success manager. He's our advocate and he's invested in our success." Results Reduced application completion time by 32 percent. With Cornerstone Recruiting, ResCare's application process is more user-friendly and less time consuming for applicants, even though application content has remained the same. "A key to getting more applications is removing the barriers that get in an applicant's way. We reduced application time by streamlining the user interface, not by removing steps," said Heetderks. "The amount of time it takes to complete our application has decreased from 25 minutes to about 17 minutes." Increased flow of applicants. ResCare's prior recruiting process put the company at a disadvantage in competing for top talent. It also made achieving growth targets very difficult. "We have never received more applications than we are receiving now. Cornerstone Recruiting is engaging for applicants and intuitive for hiring managers," said Heetderks. "It has to be this way if you're going to win in the fight for talent in the high-volume space. And no matter how long you've been doing this, there's nothing quite like having an operation leader say 'thanks' for helping them run a better operation and ensuring people reach their highest level of independence." Eliminated the use of spreadsheets. Previously, ResCare tracked training via spreadsheets, a process that consumed tremendous time. "One of the core benefits of Cornerstone Learning is the ability to track and report on learning execution," said Heetderks. "Saying goodbye to paper documents and spreadsheet attachments is an obvious step forward." Increased visibility. Prior to Cornerstone, ResCare's multiple talent management systems and manual tracking couldn't provide critical insight into the workforce or the employee lifecycle—a big disadvantage when it came to making decisions on performance and retention strategies. "Cornerstone's tracking capability, when combined with robust reporting, gives our leadership never-before-seen visibility into detailed operational execution," said Heetderks.

Articles in this issue

Links on this page

view archives of English Case Studies - Case Study - ResCare