Product Information

MasterControl Supplier Corrective Action (SCAR)™

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Data Sheet 3 MasterControl Supplier Corrective Action Request (SCAR)™ • Part 11-Compliant Features: MasterControl offers time-stamped audit trails, reporting and electronic signature capabilities that fully satisfy FDA's 21 CFR Part 11 requirements. Security features include dual passwords for document approval; password expiration, encryption and certification; and account lockout to stop unauthorized users from gaining system access. • Connected System: MasterControl connects the SCAR process with other quality processes to promote continuous improvement. MasterControl provides robust software as well as the appropriate tools and services necessary for successful implementation and validation. • Web-Based Platform: MasterControl is Web-based, so it can connect all users involved in the process from virtually anywhere. • Integration with Existing Repositories: MasterControl integrates with existing document repositories and enterprise applications like enterprise resource planning (ERP), laboratory information management system (LIMS), etc. • Connected Processes: A SCAR can be initiated directly from a supplier deviation and other related forms, connecting all quality processes. MasterControl maintains the links so users can review a completed process and see what triggered a request. • Simplified Validation: For companies regulated by the FDA, MasterControl offers an unparalleled approach to validation that dramatically reduces time, pain and cost. MasterControl's continuum of innovative products and services includes the unique MasterControl Transfer OQ (TOQ) solution. • Product Training: MasterControl's Professional Services team of experts has developed a comprehensive training program that serves as a foundation for successful project implementation and helps companies realize software ROI faster. • Technical Support: Choosing MasterControl means getting the necessary technical support to ensure project success. MasterControl offers the expertise, infrastructure and flexibility to meet every customer's needs, from initial installation through regular maintenance.

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