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Content
Abstract 4
1.0 Introduction: The problem of productivity in building services 5
2.0 Agile development processes 6
3.0 Delivery of work and organization of teams 7
3.1 Business as usual 7
3.2 Kanban 9
3.3 Scrum 12
4.0 Comparison of team organization frameworks 13
5.0 Summary and further reading 14
References 16
Acknowledgments 16
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