FAQ
Frequently Asked Questions
877.290.3327
software.support@acd-inc.com
support.acd-inc.com
ACDI PROSERVICES
We support you.
We simplify complex technology to ensure your customers have
access to flexible solutions. ACDI Professional Services helps to align
your clients' needs and goals with their architecture.
How many users can it support?
Up to 100
Can this be used as a Secondary, Site Server or Mobility Print Server if the
customer already has PaperCut running at one location?
Yes - this can be added to any current PaperCut Installation (Updates to
customers PaperCut Servers may be required)
Operating System
Ubuntu Linux
What is the Hardware Warranty?
ACDI will warranty the hardware for 1 year.
Security options (Anti-virus, malware, etc.)
No antivirus will be included. Up to customer to purchase additional software.
Connectivity options (wired/wireless)?
Wired Only at this time for reliability.
What additional hardware could be needed to Publish printers across multiple
subnets and manage drivers from one server?
Standard Mobility Print requires Windows DNS or Bind DNS to publish across
multiple subnets. Note that Mobility Print cannot be installed on a DNS server.
Other supported Mobility Print Configurations:
• The Mobility Print Server will need to run on the same subnet as the
connected mobile devices. (mDNS)
• Known Host Printer Discovery (new to v19)
Who owns the hardware during and/or after a lease in a shared space
environment?
The customer is purchasing the hardware and they will own it.
