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WD-40 Company Case Study

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MasterControl Case Study: WD-40 Company 1 Case Study Company Overview Focus: General manufacturing Locations: 20+ Employees: 575+ Quality Professionals: 10 Operations Professionals: 56 MasterControl Case Study: WD-40 Company How do you ensure consistency with product specifications and quality from a globally diverse supply chain? WD-40 Company enlists over 20 contract manufacturing organizations (CMOs) located in North America, South America, Europe, Asia and Australia. A globally dispersed supply chain involves working within the parameters of multiple cultures, languages, environments and manufacturing techniques. WD-40 Company needed a way to ensure that every drop of product produced by each CMO measured up to the company's unwavering standard of quality. The company also needed a way to unify communication and processes across all the different manufacturing facilities to maintain a consistent operation.

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