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1 CASE STUDY Designing a DevOps Delivery System with The Challenge Five and a half million Dutch citizens depend on the availability of SVB's applications to pay their benefits checks. SVB knew from previous attempts that trying to deliver a reliable system using a big bang, "waterfall" approach did not work. SVB's release processes moved slowly, with many errors and bottlenecks. With dual challenges on the horizon of budget cuts and increasing demands to pay more benefits, they knew they needed to find a way to work smarter. SVB sought to create a DevOps delivery system to deliver software reliably, on time, and with high quality. The Solution SVB chose XebiaLabs—which is now part of—to create a system that deployed consistently and reliably to production, delivered quickly, and provided full visibility into the entire release process to create a culture of accountability. The Environment • XL Release • XL Deploy • Java, WebSphere, z/OS (COBOL), .NET, Tridion, AngularJS • Oracle E-Business Suite, Oracle WebCenter, Oracle Business Intelligence With XebiaLabs, we have automated our releases and we deliver on time with- out failures. It used to take weeks, and now it takes less than two days for a release to move from development to production. - David Engberts, Agile Coach at SVB

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