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The end of LIBOR.

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19 The disruptive nature of the LIBOR transition will be further exacerbated by the absence of a few key factors: cen- tralized coordination of currency working groups around the rollout, the adoption of forward-looking term rates and standardized fallback language. Given the slow pace of change in lending, the market stress brought on by the Covid-19 pandemic and the sheer prevalence of LIBOR, the transition is likely to be disruptive. The end of LIBOR will significantly impact servicing pro- cesses, customer interactions and the systems that support them. Financing businesses have important choices to make about how they will manage the transition. Software vendors have choices to make about how to develop solutions and services that can best enable a smooth transition. Author: Ronan du Halgouet Summary CONTENTS 01/ Executive summary 02/ Timeline & latest updates 03/ Inherent challenges 04/ Loan servicing impacts 05/ RFR experience 06/ Sopra Banking Software in action

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