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Quality System Metrics That Matter

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1 Customer Spotlight 1 Quality System Metrics That Matter How Customers Measure the Impact of MasterControl Quality Solutions Product quality is a top priority in any business because nothing else matters without it. But if your organization doesn't have effective quality management processes and systems, the pursuit of actionable quality metrics can be an overwhelming and often impractical endeavor. Measuring the impact of quality instantly becomes the No. 1 business imperative when those process inefficiencies begin to negatively affect the bottom line. The MasterControl Quality Excellence™ solution gives customers the advanced technology required to make continual quality improvements and enables them to embed quality into every process across the life cycle of their products — from concept to commercialization and back again. Customers that have implemented MasterControl quality solutions have achieved immediate and transformational improvements in key quality performance areas such as document control efficiency, training management compliance, corrective and preventive action (CAPA) effectiveness and mitigation of human errors. Streamlined Document Management and Unfaltering Document Control When doing business in fast-paced, hypercompetitive markets, you can't afford to let quality process inefficiencies delay your operations. MasterControl digitizes and connects our customers' document management processes to help accelerate the time it takes to get a product to market without jeopardizing its regulatory compliance. "In a paper-based or hybrid paper/electronic system, it took us over a month to collaborate, create and approve just one standard operating procedure, policy or work instruction," said Fagron North America Quality Specialist Matthew Seitz- Paquette. "With a centralized quality management system (QMS), we are creating, revising and approving on average nearly 30 core quality documents a month." Without a centralized QMS, it took Fagron a month to create, collaborate on, and approve a single quality document. Now the personalized medicine company processes 30 each month. Before After Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation

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