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Case Study - Synclaire Brands

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" Children's Fashion Footwear Company Taps Navisite for Automation Projects to Improve Service Delivery CASE STUDY Business Growth Drives Automation Synclaire Brands is the premier children's footwear provider in the U.S. The company designs, sources and sells fashion footwear for kids, and works with a prestigious portfolio of brands and retailers. For almost a decade, Synclaire has relied on Navisite as its managed service provider partner. Initially, Navisite was brought on to support Synclaire's IT environment with database administration (DBA) and business intelligence (BI) services. But soon after, CEO Evan Cagner realized that Navisite's data analytics experts could provide value beyond the initial scope. To streamline his growing business, he engaged Navisite for two data integration and automation projects tied to core business processes—customer invoicing and image catalog management. Invoicing Made Easy With an exponential increase in customer shipments, the company's manual approach to invoicing was no longer a sound business strategy. As Cagner noted, "Manually keeping up with the growing volume of invoices would have required additional headcount. It made sense f rom both a financial and business perspective to automate the process." Since Synclaire was already a Microsoft® SQL Server® customer, Navisite leveraged Microsoft's SQL Server Integration Services (SSIS) tool to create an automated workflow that would eliminate the need for manual invoicing. This resulted in a new automated schedule where every 30 minutes the automation process scans for new shipping Beyond the ongoing support of our IT environment, Navisite's experts have continuously proven that their knowledge and experience in data integration and automation can support our most complex IT projects." Evan Cagner Chief Executive Officer Synclaire Brands 1-855-739-3227 | Ability to maintain high service levels as business grows Synclaire Brands Cut invoice delivery f rom upwards of three days to hours Automated customized process for sending style images to retailers

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