Market Intelligence Reports

September 10 Shifting Trends Report

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3 September 11, 2020 Proprietary September 10 th 73% of US Workforce Remains Remote Sources: Gartner's TalentNeuron and Talent Solutions Market Intelligence Top Remote Roles in Demand* 1.SW Applications Developers 2.Customer Service Representatives 3.Management and Financial Analysts 4.Insurance Agents 5.IT and Security Analysts 6.Accountants 7.Network Admin/Engineering 8.Tech Support/IT Help Desk 9.Systems Admin/Engineering 10.IT Project Managers * Estimated 43% Will Remain Remote in 2021 and Beyond IT, Finance, Accounting, Marketing, and Back- Office Administration lead the functional roles for current and future remote deployment Remote Deployment of Call Center Services is one of broadest but least consistent initiatives across industries Increased hiring of part-time, contract and remote work results fundamental shift in sourcing strategy and candidate availability with 11-47% wage- based cost savings potential in remote workforce deployment Candidates are beginning to relocate as a result of remote workforce opportunities

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