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An early adopter of digital banking, back in 2002, Dutch firm Rabobank revised its business strategy in 2017 to focus on becoming a savings-only specialist. This required a complete rethink of its digital platform, RaboDirect, transforming from what had been a highly customized system to a more standardized product. Sopra Banking Software was the obvious choice to help Rabobank deliver this. Not only because of our long and trusted partnership with the firm, providing solutions to its digital transformation, but also because of our long experience of adaptation to the European regulatory environment, which promised that Rabobank's solution could be provided fast. For the overhaul, we offered an entirely different strategy to the one we had previously provided for Rabobank, opting for an out-of-the-box solution. The advantages of this were numerous: it could have a broad functionality, could be established with speed and had a low Total Cost of Ownership (TCO). The key challenge in this project was finding a software solution that could be easily and inexpensively maintained, and that offered just a single set-up in multiple countries. Our answer was KEY WINS PROJECT IN A NUTSHELL • Significant reduction in RaboDirect platform running cost • Ease of future upgrades secured • Far better integration prospects with multiple front office suppliers • Improved user experience PROBLEM: To update Rabobank's digital banking platform from a highly customized product to a more broadly functional savings service SOLUTION: Out-of-the-box software solution & 2-tier IT system

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