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Multinational Financial Services Corporation Protects Financial Transactions with NETSCOUT

NETSCOUT Case Studies

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E N T E R P R I S E l CASE STUDY l Customer Profile This large multinational financial services corporation is in the business of managing financial exchanges and marketplaces. The corporation also offers end-to-end data services and solutions to support the trading, investment, risk management, and connectivity needs of customers across major asset classes. Thousands of employees work out of offices around the world transforming global markets and generating revenue of more than $3 billion dollars annually. Financial trading is highly dependent on the digital environment for research, customer relationship management and trading execution, thus the performance of their hybrid cloud environment is extremely important. The Challenge This organization's biggest challenge was delivering a seamless monitoring experience despite rapid growth and multiple business acquisitions. There was a real need to standardize on a single solution that met all their needs to gain end-to-end visibility across the organization and assure service quality. NetOps additionally needed actionable intelligence based on current application activity and performance to help them plan for sufficient capacity to accommodate unpredictable trading markets traffic. As a financial services organization, it's critical to have visibility into any connectivity issues end-users may experience on the trading platform. Missing a stock trade, even by milliseconds, could cost end-users millions of dollars. Visibility throughout the hybrid cloud environment was also needed to help research and resolve end-user's trade disputes with the various trading platforms. HIGHLIGHTS • Manage rapid business growth • Assure service quality • Lacked visibility needed to plan for future network growth The Solution • nGeniusONE ® Service Assurance platform • InfiniStreamNG™ appliances The Results • Mitigate business risk • Time savings • Protect end-user experience Multinational Financial Services Corporation Protects Performance of Financial Transactions with NETSCOUT

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