Quick Looks


NETSCOUT Quick Looks

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E N T E R P R I S E l QUICK LOOK l Business users depend on IT to ensure they have access to the network and applications they need to do their jobs. For IT, the network has expanded from the data center to the edge to include users on Wi-Fi connections at remote or home office locations - accessing services hosted in the cloud or in multi-cloud environments. The infrastructure supporting the delivery of critical business services has also become more complex, with combinations of physical and virtual servers and wired and wireless networks, Wi-Fi infrastructure and an ever-expanding number of devices. All of this means that IT must have visibility to ensure the availability, reliability, and performance of both the critical business services and the underlying infrastructures supporting those services. nGenius ® PULSE uses synthetic testing to measure the availability and performance of applications over wired or Wi-Fi connections, giving IT essential visibility to the edge of the network. The synthetic tests run even when no one is on the system, providing early detection of potential issues. For business service availability and performance, nGeniusPULSE uses hardware and software- based active agents, called nPoints, to simulate user actions; giving proactive awareness from anywhere in the Enterprise. All performance information is sent to the nGeniusPULSE Server where it is displayed in easy-to-read dashboards and drill-downs. When deployed as part NETSCOUT Omnis™ Smart Edge Monitoring, nGeniusPULSE nPoints capture packet data from the synthetic tests and sends it to InfiniStreamNG ® or vSTREAM ® appliances. With the use of advanced Adaptive Service Intelligence ® - ASI technology to combine passive, packet-based monitoring and synthetic business transaction testing intelligence in a single data source, IT extends their visibility into the end-user experience along the client edge (e.g., work-from-home and remote locations). Challenges Solved by nGeniusPULSE IT is expected to assure service delivery in increasingly hybrid environments that consist of on-premise and cloud applications, infrastructure – both physical and virtual – and access via wired and Wi-Fi on a variety of devices. nGeniusPULSE helps you successfully overcome the challenges of monitoring this complex network and provide the quality service your business users demand. Business Service Monitoring: With users accessing business critical apps, including SaaS and VoIP, IT needs visibility throughout the Enterprise to understand how the apps are performing from the users' perspective. When apps are delivered as a SaaS, IT is dependent on 3rd-party vendor support and often forced into a reactive mode when availability or performance issues are reported by business users. Moreover, with users working from many disparate locations, it is difficult to isolate problems and determine root cause. Finally, when monitoring services over Wi-Fi, you need to "be there" in order to measure performance. IT needs visibility to identify who owns the issue and the data to report actual performance to their SaaS vendor(s) for faster resolution. nGeniusPULSE Empowers IT With Actionable Insight Derived From: • Business Transaction Testing: Monitor the performance of steps or actions within an application from login-to-logout. • Wi-Fi Testing: Monitor accessibility and latency of applications through the Wi-Fi network. • Web Application Testing: Measure service availability and delay in web applications broken down into DNS, SSL, client, application, network, and server components of the response time. • VoIP Testing: Make actual phones calls between two nPoints, or from an nPoint to a phone number to measure MOS, loss, latency, and jitter and other key VoIP-centric metrics. nGeniusPULSE Figure 1: nGeniusPULSE delivers actionable insight for managing SaaS applications.

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