Case Studies - EN

Case Study: Transport Refrigeration Services

Issue link:

Contents of this Issue


Page 0 of 2

Transport Refrigeration Services (TRS) was established 35 years ago and is a recognised leader in refrigeration services and support for the Australian refrigerated transport business. TRS has built its reputation on its prompt, reliable, and client-focused services and support. It provides the products and services its clients need to run their businesses efficiently and profitably. THE CHALLENGE TRS has mobile service technicians around the country, ready at a moment's notice to provide support to clients who need repairs or new refrigerated transport solutions. However, as a paperwork-intensive business, TRS was suffering under the weight of manual, handwritten forms and processes. The company's existing enterprise resource planning (ERP) solution couldn't support its field service requirements, so technicians were using books and pieces of paper to manage their jobs. They would write down what they had done, and then those handwritten notes would sit in the technician's van until they had time to go into the office and hand over the paperwork. TRANSPORT REFRIGERATION SERVICES IMPROVES QUALITY AND SERVICE WITH M-FILES CASE STUDY DOCUMENT MANAGEMENT COLLABORATION WHY M-FILES? STREAMLINING PRO CESSES Company Transport Ref rigeration Services Partner Upstream Industry Transport Location Australia Deployment On-premise Why M-Files? Document management

Articles in this issue

view archives of Case Studies - EN - Case Study: Transport Refrigeration Services