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Nucleus Research Technology Value Matrix for Content Management 2020

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NucleusResearch.com 16 Document Number: U91 July 2020 end-to-end content processing apps. The vendor also offers easy API-based integrations and high-quality third-party integrations. OnBase is built on a single end-to-end architecture, available to users on-premises or in the cloud. The suite includes functionality for ECM, case management, business process management, secure records management, capture on a single database, codebase, and content repository. Capture is made simple through the solution, with multi-channel and intelligent capture solutions to ensure content is captured into the solution and content storage is organized. Additionally, the vendor offers solutions that are tailored for specific industries, including healthcare, insurance, higher education, financial services, and government. Recent updates and announcements include: ▪ OnBase Loan Document Tracking. Released last June, this single application assists lenders with automation of the lending process by managing the document requirements involved with the entirety of the lending lifecycle. ▪ Last September, Hyland announced integrations with Duck Creek Claims, extending the provider's functionality for data management into OnBase. Additionally, the vendor announced a partnership with Blue Prism, a provider of Robotic Process Automation (RPA) software. OnBase now sells Blue Prism's Digital Workforce Platform. ▪ In January, Hyland released the OnBase Foundation Enhancement Pack 2 (EP2) and Perceptive Content Foundation, which include responsive UI components, support for key compliance requirements, and the first in a series of new public REST APIs. New features in Perceptive Experience Content apps enable users to change or create new document, folder, and workflow view filters, while additions to the action toolbar allow key functions to be performed based on user security privileges. ▪ In February, Hyland acquired Learning Machine, a blockchain-based digital credentialing solution. The vendor also acquired Streamline Health's ECM business. The acquisition aids Hyland in its positioning as a content services provider and furthers the vendor's mission for healthcare organizations.

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