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Nucleus Research: M-Files Delivers Value with IIM

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R E S E A R C H N O T E P R O G R A M : C O N T E N T S E R V I C E S D O C U M E N T N U M B E R : T 1 7 5 J A N U A R Y 2 0 2 0 ©2019 Nucleus Research Inc. | 100 State Street, Boston, MA, 02109 | +1 (617) 720-2000 | NucleusResearch.com 1 M - F I L E S D E L I V E R S V A L U E W I T H I I M A N A L Y S T Barbara Z Peck T H E B O T T O M L I N E M-Files is a content services (CS) vendor that brings Intelligent Information Management (IIM) driven by artificial intelligence (AI) text analytics, multi-deployment options (including hybrid), process automation, and General Data Protection Regulation (GDPR) grade security. M-Files is repository agnostic with external connectors. Nucleus interviewed M-Files users and found that they noted that the solutions are very reliable, easy to deploy, and deliver ongoing innovation. As the CS market continues to grow, vendors who successfully leverage AI and provide dependable client service will distinguish themselves in the CS market.

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