Case Studies

US City Migrates to Azure Government Cloud With NETSCOUT

NETSCOUT Case Studies

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© 2021 NETSCOUT SYSTEMS, INC. All rights reserved. NETSCOUT, the NETSCOUT logo, Guardians of the Connected World, Adaptive Service Intelligence, Arbor Networks, the Arbor Networks logo, ATLAS, Infi niStream, Infi niStreamNG, nGenius, and nGeniusONE are registered trademarks or trademarks of NETSCOUT SYSTEMS, INC., and/or its subsidiaries and/or affi liates in the USA and/or other countries. Third-party trademarks mentioned are the property of their respective owners. NETSCOUT off ers sales, support, and services in over 32 countries. Global addresses, and international numbers are listed on the NETSCOUT website at: www.netscout.com/company/contact-us Product Support Toll Free US: 888-357-7667 (International numbers below) Sales Information Toll Free US: 800-309-4804 (International numbers below) Corporate Headquarters NETSCOUT Systems, Inc. Westford, MA 01886-4105 Phone: +1 978-614-4000 www.netscout.com ECS_305_EN-2101 01/2021 l CASE STUDY l U.S. City Confidently Migrates to Microsoft Azure Government Cloud Using NETSCOUT Visibility and monitored, with easily customizable service dashboards and monitors providing cloud-dedicated views, as well as real-time snapshots of Azure operating in the context of the broader network, business & civic applications, and virtual environment. As issues occurred, the IT team was also able to use an nGeniusONE workflow that progressed from the comprehensive network and applications views offered by Service Dashboards and Service Monitors down to deep-dive forensic analytics offered by on- board Session Analysis. The IT team also took advantage of nGeniusONE service dependency mapping functionality to visualize application dependencies for applications running in the on-premises data center environment that needed to be factored as those workloads were moved to Azure Government. The Results The IT team used the visibility provided by NETSCOUT to move applications from their data center environment to Azure Government without compromising service quality. For an IT team monitoring an environment of this size, nGeniusONE's flexibility also brought value in terms of a vendor-agnostic approach to network, application, cloud, and virtual environment monitoring that offers opportunities to reduce redundant IT toolsets. LEARN MORE For more information about NETSCOUT Federal Civilian, State & Local Governments solutions, visit: https://www.netscout.com/solutions/federal- civilian-state-local-governments Solution in Action When IT leadership examined various approaches to their cloud monitoring requirements during a comprehensive evaluation process, the NETSCOUT solution offered visibility into application performance in the Azure Government Cloud that was unmatched by other vendor tools under consideration. As a result, the IT team moved forward with this cloud migration project using a NETSCOUT solution configuration that featured the following: • nGeniusONE Service Assurance platform, which provided analytics where issues occur in the cloud environment, with real-time service dashboard and monitor views offering contextual drill-downs required for specialized troubleshooting and remediation. • NETSCOUT Certified InfiniStreamNG software appliance technology was deployed in a primary data center aggregation layer to passively monitor north/south traffic traversing in and out the center, while generating smart data in real-time from these network packets for use by nGeniusONE analytics. • vSTREAM virtual appliance technology was deployed in Azure Government to provide visibility into the cloud and VMware virtual services operating in that environment, as well as visualize application performance for city workloads that had transitioned to Azure. With this deployment established, the NETSCOUT solution was used by the IT team to assure the service quality of city applications running in the Azure environment, as well as provide the single-pane-of-glass views from real-time monitoring of network and business services running across their environment. nGeniusONE offered IT flexibility in how Azure Government services were visualized In complementing the secure operation of this environment, the IT team also looked to maximize use of Azure ExpressRoute to create private (i.e., excluding public internet) connections between Azure Government Cloud and the city's data centers. The Azure Government rollout was just one of many digital transformation projects being undertaken by the city, and the IT team knew the importance of the future ability to view and monitor cloud services in the overall context of business service operations. In essence, they required a "single pane of glass" that would provide a real-time snapshot of their physical, virtual, and cloud environments and the business services running on them. Given their experience in transitioning government services to other platforms, as well as multiple other digital transformation projects that were being rolled out at the same time as Azure Government, IT leadership sought vendor technology and recommended-practices guidance that would provide visibility, real-time monitoring, and troubleshooting capabilities that were not being delivered by their already-deployed vendor toolsets.

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