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Total Economic Impact of Jornaya Activate

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Page 1 of 16

Table Of Contents Executive Summary 1 Key Findings 1 TEI Framework And Methodology 3 The Activate Customer Journey 4 Interviewed Organizations 4 Key Challenges 4 Key Results 5 Composite Organization 5 Analysis Of Benefits 6 Increased Profit From New Loans With Retained Customers 6 Increased Profit From Loans From New Customers 7 Unquantified Benefits 8 Flexibility 9 Analysis Of Costs 10 Subscription Fee To Jornaya 10 Implementation And Ongoing Management 10 Financial Summary 12 Jornaya Activate: Overview 13 Appendix A: Total Economic Impact 14 Appendix B: Endnotes 15 Project Director: Richard Cavallaro Project Contributor Samuel Sexton ABOUT FORRESTER CONSULTING Forrester Consulting provides independent and objective research-based consulting to help leaders succeed in their organizations. Ranging in scope from a short strategy session to custom projects, Forrester's Consulting services connect you directly with research analysts who apply expert insight to your specific business challenges. For more information, visit © 2020, Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. Forrester®, Technographics®, Forrester Wave, RoleView, TechRadar, and Total Economic Impact are trademarks of Forrester Research, Inc. All other trademarks are the property of their respective companies. For additional information, go to

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