Case Studies

Manufacturer Assures Both Availability and Quality End-User Experience

NETSCOUT Case Studies

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E N T E R P R I S E l CASE STUDY l Customer Profile This worldwide equipment manufacturer, based in the U.S., builds agricultural, construction, and forestry equipment in more than 100 facilities spread across 30 countries. More than 60,000 employees deliver product design, development, production, and sales services, helping the business achieve annual revenues topping tens of billions of dollars. This takes coordination, communications, and collaboration on a global scale. They have come to depend heavily on the efficient, continuous operation of their networked application resources throughout regionally distributed data centers. To ensure availability and quality operation of these applications for their employee community, they have partnered with NETSCOUT. The Challenge With the advent of COVID-19, government officials in the U.S. and around the world were sending non-essential employees home. This manufacturer was no exception. The IT organization had recently implemented a new Internet Service Provider (ISP) hosting environment in their data centers and had increased bandwidth to 10GB in each, which would ensure employees had access to application services to do their jobs. The network and security teams recognized that any potential DDoS attack would pose a major threat to the availability of the virtual private network (VPN) gateways in their two data centers. Despite the increased bandwidth for the thousands of new work-from-home employees, even a small DDoS attack would negatively impact the performance, could possibly bring down a VPN gateway. This would effectively stop business for the remote/home users and the company. Given the speed of business changes due to COVID-19, this collaborative IT team knew they had to work fast to protect their VPN. OVERVIEW The Challenge • Overnight, COVID-19 transitioned thousands to work-from-home employees • Upgrades to 10 GB in their Data Center ISP hosting environment required new DDoS protection The Solution • Arbor Edge Defense 2800 • nGeniusONE ® Service Assurance platform and InfiniStreamNG ® appliances The Results • Delivering quality end user experience to employees with service assurance and DDoS protection solutions from NETSCOUT ® Manufacturer Assures Both Availability and Quality End-User Experience Delivering Quality Employee Experience With Service Assurance and DDoS Protection Solutions From NETSCOUT

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