Case Studies

DoD Agency Enhances Visibility Into Operations and User Experience With NETSCOUT

NETSCOUT Case Studies

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© 2021 NETSCOUT SYSTEMS, INC. All rights reserved. NETSCOUT, the NETSCOUT logo, Guardians of the Connected World, Adaptive Service Intelligence, Arbor Networks, the Arbor Networks logo, ATLAS, Infi niStream, Infi niStreamNG, nGenius, and nGeniusONE are registered trademarks or trademarks of NETSCOUT SYSTEMS, INC., and/or its subsidiaries and/or affi liates in the USA and/or other countries. Third-party trademarks mentioned are the property of their respective owners. NETSCOUT off ers sales, support, and services in over 32 countries. Global addresses, and international numbers are listed on the NETSCOUT website at: Product Support Toll Free US: 888-357-7667 (International numbers below) Sales Information Toll Free US: 800-309-4804 (International numbers below) Corporate Headquarters NETSCOUT Systems, Inc. Westford, MA 01886-4105 Phone: +1 978-614-4000 ECS_309_EN-2101 02/2021 l CASE STUDY l DoD Agency Enhances Visibility Into Operations and User Experience With NETSCOUT The Results NETSCOUT smart data, generated by ISNG appliances in real time from the agency's network packet traffic, has improved IT visibility in this multi-vendor environment in the manner envisioned by the government solicitation. With nGeniusONE performance analytics consuming this smart data to present real-time performance snapshots across service dashboard and monitor views, the IT team accessed contextual workflows and drill-downs into performance and root cause analysis that helped reduce time to resolve issues and increase the reliability of service delivery to agency users. In addition to the benefits identified during their solicitation review, the agency enhanced returns on investment delivered by other vendor tools by taking advantage of NETSCOUT PFS technology to accurately forward network packet data to downstream security monitoring tools. LEARN MORE For more information about NETSCOUT Federal Department of Defense Agencies solutions, visit: government/department-defense-intelligence Throughout their evaluation, IT leadership identified the NETSCOUT solution differentiators that would assure reliable service delivery across their environment, including providing the abilities to: • Produce deep and actionable insights into the end-users' experience by analyzing live traffic. • Provide application-layer insights into the health and performance of off-the-shelf and custom-designed applications. • Support historical analysis and investigations with packet-based monitoring and analysis. • Seamlessly monitor within diverse network and application environments. • Display enterprise-wide health and performance details on nGeniusONE dashboard views that enabled proactive monitoring, intervention & planning, rapid triage, and visibility into server dependencies. • Discern between delays caused by the application, server, network, or client in complex environments. In this environment, the agency had a strong organizational preference on identifying packet-based, vendor-agnostic solutions that could be integrated with other installed technologies, while also improving the use and value offered by those tools. Solution in Action The agency conducted a thorough evaluation of approaches before selecting the NETSCOUT ® solution to improve service delivery to meet DoD-level requirements. As a result, the agency deployed a NETSCOUT solution that included the following: • nGeniusONE Service Assurance platform, which provides the single-pane- of-glass view into government network and application performance in a manner that also factored end-user experience. • InfiniStreamNG appliances, which generate the NETSCOUT "Smart Data" required for continuous and uniform visibility across this agency's large-scale and diverse network environments. This Service Assurance platform's smart analytics consume this smart data to supply views, alerts, and reports on key performance indicators, network and application error details, specialized service monitors, session records, and packet decodes that enable their IT teams to capitalize on the technology required to deliver superior user experience, while also ensuring successful digital transformation business objectives (e.g., Data Center and Cloud migrations, Unified Communications rollouts, and Security Analytics initiatives, amongst others). • nGenius 5000 Series Packet Flow Switch (PFS) technology, which supported 100GB network speeds, while delivering advanced link aggregation, packet filtering, and packet delivery functionality to the IT team.

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