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Case Study Quest

Cornerstone HR Software Case Studies

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CORNERSTONE CUSTOMER STORY QuEST Global, a global product engineering and lifecycle services company, helps its partners realise their vision to elevate the ways people live, work, travel, relax and engage with each other. As a trusted partner to the Aero Engines, Hi-Tech, Aerospace & Defense, Transportation (Auto and Rail), Power and Industrial, Oil & Gas and Medical Devices industries, they're at the forefront of the convergence of mechanical, electronics, software and digital engineering innovations. But supporting 11,800 employees across 14 countries is no small challenge for the learning and development team. With the organisation growing rapidly, they faced a challenge. How could they scale the learning function rapidly, while improving the employee experience? An ambitious learning strategy In 2016, the learning and development team, led by Dr. Roshan Joseph, Vice President, L&D, QuEST Global recognised that they would need a strong software partner to help them standardise and scale the delivery of thousands of hours of learning programs a year. At the time, there were no less than nine different homegrown learning applications in use across the business. This created a huge administrative burden for the L&D team, not to mention poor user experience for employees. With just 30 per cent of learning delivered online, it was difficult to measure, track and report on outcomes. Building a future-ready workforce to solve the world's most complex engineering challenges Employees: 11,800 Industry: Software and product engineering Region: Singapore-based multinational Customer since: 2016 Business impact: The L&D team can now respond quickly to support business objectives, upskill and cross-skill staff and add value through a variety of learning modes. There has been a strong cultural shift towards online learning, allowing QuEST Global to build an adaptive, agile and future-ready workforce. Products used: LEARNING

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