Issue link: https://read.uberflip.com/i/1380065
CONCLUSION 9 With just a few clicks, it's easy to create your first Amazon Connect contact center and start testing your proof of concept. With the AWS Free Tier, you can experiment with your first contact flows before paying anything. Watch the "getting started" video to learn how to create your first Amazon Connect contact center. Traditional contact centers often require your administrator to work with a third party and can take weeks to months to update routing or add new features. Using Amazon Connect contact flows, you can define your contact center's customer experience in a simple-to-use, drag-and-drop interface. In Amazon Connect, you can easily integrate AI/ML features, such as speech recognition, with just a few clicks. Read our contact center blog to learn how to unlock the most out of your contact flows. To refine the Amazon Connect experience, AWS has developed a robust list of technology and consulting partners that can help a business maximize and customize how they use the service. The consulting partners work with businesses to take advantage of machine learning, artificial intelligence, personalized interactions, and self-service in the contact center through technical training. The technology partners can integrate their solutions into Amazon Connect to, for example, gather data on every call, which allows marketing teams and sales agents to personalize each customer's journey with a brand and fine-tune the sales funnel for the future. Visit our partner page to discover all of our partner integrations. 1 | Create your first contact center to start your proof of concept Amazon Connect Partners 2 | Experiment with our simple-to-use contact flows 3 | Refine your Amazon Connect experience with partners Learn more about Amazon Connect » How to get started with Amazon Connect VoiceFoundry offers migration services from legacy premise or cloud-based platforms, Amazon Lex and Polly development for automated customer experiences, and end-to-end managed and support services. Symbee Connect provides customer engagement solutions that offer consulting, design, build, implementation, and support to customers who are migrating solutions or building new ones. When deployed with Amazon Connect, Symbee's software supports voice, callback, preview dial, email, web chat, SMS (text), social messaging, and omnichannel reporting. USAN is an Amazon Connect consulting partner that offers design, integration, and implementation services. When integrated with Amazon Connect, USAN provides visual IVR and an omnichannel orchestration platform to help you deploy a successful contact center. Visit VoiceFoundry to learn more » Visit Symbee Connect to learn more » Visit USAN to learn more » VoiceFoundry Symbee Connect USAN