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CUSTOMER STORY - Adib

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Gé Drossaert - Managing Director of Fidor Solutions, a Sopra Banking Software company – commented: Banking should enable consumers to do more, to take control of their financial lives, and it should fit around their lifestyles. We pride ourselves on our community – they're our source of inspiration. Our customers tell us what they want, and enable us to stay ahead of the curve, ensuring we're always the best in the business." The result was moneysmart – a dedicated satellite brand of ADIB, targeted exclusively at the Generation Y market. With highly tailored products available exclusively online, moneysmart is a truly unique and inclusive digital banking ecosystem that allows members great user experience and all the support they need. A seamless digital experience ADIB knew that moneysmart had to be truly digital and truly smart. Our ground-breaking technical aptitude and customer-centric approach to building sustainable financial communities provided the result it wanted – a seamless digital experience from a uniquely user-friendly mobile and web banking platform that is synced with all phone, email and spending records, ensuring real-time smart insights on savings. The collaboration comprised of: • A co-innovative platform to ensure continual growth and future-proof finances • Expertise in setting up the ideal digital banking system • An online community that empowers transparent and open communication between members. Users can express opinions, address concerns, garner expert views and share new ideas, making it a completely immersive and customer-driven platform • In-house consulting and marketing support to help drive community engagement • An interactive web front end, with a highly intuitive UX • A state-of-the-art middleware plugged into ADIB's existing core banking system • A fully API-enabled platform where dedicated apps can be accessed and managed Sopra Banking Software is the partner of choice for more than 1,500 financial institutions worldwide. The rich variety of our solutions, the strength of our conviction and our passion for innovation enable us to support our clients on a daily basis and in their future projects, as well as in their goals regarding financial inclusion. Our customers, based in over 80 countries around the world, benefit every day from our technologies and software, as well as the expertise of our 5,000 employees. Sopra Banking Software is a subsidiary of the Sopra Steria Group, a European leader in consulting, digital services and software development. With more than 46,000 employees, the Sopra Steria Group generated a turnover of €4.3 billion in 2020. For more information, follow us on LinkedIn, Twitter & Instagram or visit www.soprabanking.com M O D U L ES / S E RV I C ES M O N E YS M A RT ' S C U STO M E R S B E N E F I T F R O M T H E FO L LOW I N G F E AT U R ES • Digital advisory • Day-to-day banking • Onboarding & subscription • Community • Loan origination • Welcome pack scheduled and delivered to their doorstep, through direct API integration with fetchr • Credit solutions, including pre- approved personal finance • Money transfer capabilities, including P2P, domestic and international • A revolutionary, customer-centric community, where ideas are nurtured through expert feedback and constructive user opinions • Sandbox to test new ideas and develop them to perfection while connecting third-party applications • Highly secure digital banking platform • Free account with hybrid feature of saving and current account. Free Visa card with contactless option • Smart Deals – where customers can get more value for their money when they take advantage of a host of offers in shopping, dining, entertainment and much more • Smart Bonus – where customers are rewarded for their active participation in the Community

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