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CUSTOMER STORY - Fidor Bank

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Significant growth for Fidor Bank Since launching, Fidor Bank has gone from strength to strength. It now has nearly 400,000 active, fully legitimate banking customers (including white label partners) for its retail and corporate accounts in Germany and the UK. Both account types can be opened and verified through a completely digital process. Just as extraordinary is the growth of the Fidor online community, which currently has around 1 million users. As a German leader in innovation, Fidor Bank has already introduced a variety of eye-catching products and services. Another service Fidor Bank offers is its "60 second banking" – the emergency money system that can be used within a minute and which enables urgent investments or overdraft requests to be completed with immediate effect. It can be activated at any time, seven days a week, with no waiting times or form-filling. Changing perspectives From the off, Fidor Bank wanted to re-establish lost confidence in banking with new and improved customer-focused services. Judging from the bank's growth, partnerships and number of active customers, it has succeeded. But it won't stop there. Fidor Bank continues to grow, offering increasingly innovative products and services, and we're thrilled to be a part of its journey. Sopra Banking Software is the partner of choice for more than 1,500 financial institutions worldwide. The rich variety of our solutions, the strength of our conviction and our passion for innovation enable us to support our clients on a daily basis and in their future projects, as well as in their goals regarding financial inclusion. Our customers, based in over 80 countries around the world, benefit every day from our technologies and software, as well as the expertise of our 5,000 employees. Sopra Banking Software is a subsidiary of the Sopra Steria Group, a European leader in consulting, digital services and software development. With more than 46,000 employees, the Sopra Steria Group generated a turnover of €4.3 billion in 2020. For more information, follow us on LinkedIn, Twitter & Instagram or visit www.soprabanking.com F I D O R BA N K C U STO M E R S CA N B E N E F I T F R O M T H E FO L LOW I N G F E AT U R ES : • Online account with digital Mastercard included • Savings bonds • 60-second banking products • Real-time card and account management control • SEPA transfers • Instant transfer to friends • Push notifications • Debit and credit card available • Standing orders/direct debits • Quick and easy account opening with video identification process • Finance Bay partner offerings • Emergency loans available • Mobile banking app with TouchID secure login I N D U ST RY R ECO G N I T I O N • Celent Marketplace Bank of the Year in 2019 • Recognized as a Celent Model Bank in 2015 • Named "Global Growth Company" by the World Economic Forum in 2015

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