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Financial Leader Improves Business Service Reliability With NETSCOUT

NETSCOUT Case Studies

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E N T E R P R I S E l CASE STUDY l Customer Profile This holdings company maintains a controlling interest in operations of a global banking institution with nearly 150 million global customers. The company's centralized Information Technology (IT) Operations team is tasked with leading digital innovations that operationally benefit both the holdings company and their separate banking institution business operations. In this manner, these business entities benefit from optimized IT operations investments and personnel resources, including sharing certain data center operations. The Challenge While taking advantage of centralized IT efficiencies where feasible to support their own technology operations, the holdings company and banking institution have separate network infrastructures, business services, and capital expenditure (CapEx) processes, all of which occasionally prompt sequential, rather than concurrent, adoption of common vendor technology platforms. For example, IT Operations had ensured the success of the banking institution's recent data center transformation by deploying a NETSCOUT smart visibility and service assurance solution that included: • nGeniusONE Service Assurance platform • Software-based InfiniStreamNG (ISNG) appliances • nGenius Packet Flow Operating System (PFOS) software for Certified 7000 Series Packet Brokers OVERVIEW The Challenge • New on-premises data center network required service edge visibility for successful establishment • Underperforming Citrix VDI, VoIP, and Cisco UCS services impacted remote end-user experience The Solution • nGeniusONE ® Service Assurance platform • NETSCOUT ® Certified InfiniStreamNG ® software appliances supporting 40GB • nGenius ® Packet Flow Operating System for Certified 7000 Series Packet Brokers • nGenius ® PULSE server with nPoint sensors The Results • Single-vendor approach reduced tool sprawl, maximized proven IT workflows for extended business continuity in remote user environments • Met CapEx cost containment guidelines, reduced vendor management OpEx Financial Leader Improves Business Service Reliability from Data Center, UC, and Hybrid Workforce Technologies Assures High-Quality End-User Experience Across Expanding Business Units With NETSCOUT

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