Case Studies

Large Public School District Ensures Quality Student Learning Experience With NETSCOUT

NETSCOUT Case Studies

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E N T E R P R I S E l CASE STUDY l Customer Profile This public school district, the largest in its state, has over ten thousand employees and many tens of thousands of students. Although they have years of experience providing quality education to their diverse student population, the challenges of remote learning are now upon them, not as an emerging trend - but as a requirement to facilitate learning during a COVID Pandemic. The district's commitment to delivering an engaging, instructive experience to students as well as first-class support for their teaching staff continues as always. The Challenge For this school district, student experience is the top priority, and this is apparent in the efforts of the IT team. All students from the early elementary grades on must have the same educational experience as always, but in many cases, it now must be delivered digitally. The district has implemented a transformative software defined network that leverages Cisco's Application Centric Infrastructure (ACI) with a sophisticated spine and leaf design which is well suited for the changes necessary to accommodate the challenges the pandemic and remote learning have created. • Recent pandemic conditions have made most instruction beyond the third grade mandated as remote. No matter how the districts adjust to the very latest conditions, the mix of on- campus and remote learning is now required to be an adjustable variable. • Remote learning is delivered to a wide variety of end user devices, for both the students and those mastering this new, demanding type of teaching. Like so many other school systems, the district-issued Chrome Books and accounts are managed by IT using Google Domain with Domain Controller. All of the schools in the district use a mix of voice and video platforms including Zoom, Google Meets, and Google Hangouts. For teachers operating from within the district's classrooms, the wireless networks provide access to the data centers and the Internet for these services. HIGHLIGHTS The Challenge • Assuring a high-quality learning experience for students and faculty during remote and hybrid learning • Providing troubleshooting visibility throughout the network infrastructure for quick discrimination between security threats, network, or application issues, with excellent MTTR The Solution • nGeniusONE ® Service Assurance platform • InfiniStreamNG ® software and hardware appliances and vSTREAM™ virtual appliances • nGenius ® Packet Flow Switches The Results • Reduced MTTR for student and faculty-facing issues • Cost-effective single vendor for packet flow switches and service assurance of voice, video, and learning applications Large Public School District Ensures Quality Student Learning Experience With NETSCOUT Leverages nGeniusONE for assuring remote learning services for students and teachers

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