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ConvergeOne Cloud Experience (C1CX) Data Sheet

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CONVERGEONE CLOUD EXPERIENCE (C1CX) ConvergeOne Cloud Experience (C1CX) Data Sheet | convergeone.com UCaaS + CCaaS Organizations across the globe are adapting to how their customers and their employees expect to communicate. Whether the driver is profitability, productivity or mobility, organizations are motivated to deliver more avenues to connect, collaborate and complete activities. In essence, companies today need to be "always accessible" to meet the needs of their customers. ConvergeOne can be your trusted partner to make that a reality. Cloud-Ready Solutions That Enable Your Business ConvergeOne Cloud Experience (C1CX) is a secure, scalable and comprehensive collaboration solution spanning unified communications (UC) and contact centers (CC) with a host of soware applications, expert integration and professional services. All of this is supported by our comprehensive, proactive managed services solution that is comprised of ITIL-based processes, SOC 2 Type II- compliant redundant data centers and state-of-the-art tools and backed by hundreds of ConvergeOne technical professionals. • Enable UC and CC capabilities that will separate your company from competition • Extend the value of existing technologies while migrating your users to new communications tools in the cloud • Optimize TCO and reduce the costs and complexity of maintaining legacy infrastructure and applications • Provide availability service level guarantees to avoid downtime, customer satisfaction issues and business disruption We're Collaboration Savvy ConvergeOne is a leading IT services provider of collaboration and technology solutions for large and medium enterprises. Our deep technical expertise enables us to deliver complex, multi-vendor solutions across a number of delivery models, including on-premise and private, hybrid and public cloud environments. • ConvergeOne is a leading provider of collaboration solutions with unmatched technical expertise • We serve 65% of Fortune 100 companies + 50% of Fortune 500 companies • 300+ strategic partnerships with leading vendors resulting in tailored, best- of-breed solutions for customers • 2,400+ employees with 1,400+ engineering resources carrying 5,300+ certifications • Three state-of-the-art redundant Customer Success Centers (CSCs) staffed 24x7, 365 days a year

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