The Change Management Checklist
Problem register
Let your users know what to do if they encounter an issue using the system. Is there an internal
team they should direct questions/issues to?
Setting your goals
Define measurable goals for the implementation, and track them - don't forget to celebrate
when they're achieved.
Monitor and mitigate risk
Monitor and mitigate the risks, assumptions, and issues, being experienced as part of the
implementation. A well thought through support process is crucial to assisting with mitigation.
Grin and bear it!
Change is always uncomfortable, and you will encounter resistance. Sometimes users just
need to be able to vent, so hear them out. Gently remind them of the benefits of the change,
give them some time to become accustomed to the new ways of working.
Skedulo is the platform for intelligent mobile workforce management. Our solution helps
enterprises intelligently manage, schedule, dispatch, and track resources in the field, whether
they are full-time, part-time, or contract employees.
With native solutions that integrate seamlessly to Salesforce and ServiceNow, and our
independent platform that connects to any system of record, Skedulo offers enterprises and
mid-market companies a mobile workforce management product that complements any tech
stack.
Founded in 2013, headquartered in San Francisco and with offices in Australia, Vietnam, and
the United Kingdom, Skedulo has enabled over 100 companies to seamlessly schedule and
service more than 5 million appointments all around the globe. The company secured $9.2
million in Series A funding in 2016, led by Costanoa Ventures. For more information, please visit
www.skedulo.com, or our blog, @Skedulo, Facebook and LinkedIn pages.
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