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Van Lanschot

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important features such as... • Multi-currency debit, savings and checking account management • Card management • Payments and transfers (including P2P, SEPA and world transfers) • Mobile payment app • Bank employee portal In addition, Van Lanschot was looking for a partner who could provide certain Dutch payment customizations in accordance with local regulatory requirements. Core banking system migration We successfully delivered a holistic solution that provided Van Lanschot's clients with an improved and intuitive user experience across the entire range of value-added services mentioned above. Furthermore, as part of our end-to-end banking solution, we replaced Van Lanschot's legacy core banking system with a modern core banking system. We successfully carried out the migration to the new core banking system in several phases, which required a parallel run of both the CBS systems until the last client was successfully migrated. The scale of the migration involved around 80,000 accounts with two years of transaction history. Our solution also involved successfully replacing the existing interfaces with our core- agnostic middleware, integrating with the existing CRM and replacing the existing Anti Money Laundering (AML) tool with our AML tool. Delivering the results With Van Lanschot, we shared many values, such as a focus on customer experience and high levels of service. Both companies also shared a commitment to delivering customer-centric digital banking services. Van Lanschot believed that by choosing us as its partners, it would be able to effectively leverage our unparalleled expertise in advisory and cutting-edge technology to achieve exceptional results. Sopra Banking Software is the partner of choice for more than 1,500 financial institutions worldwide.The rich variety of our solutions, the strength ofour conviction and our passion for innovation enable us to support our clients on a daily basis and in their future projects, as well as in their goals regarding financial inclusion.Our customers, based in over 80 countries around the world, benefit every day from our technologies and software, as well as the expertise of our 5,000 employees.Sopra Banking Software is a subsidiary of the Sopra Steria Group, a European leader in consulting, digital services and software development. With more than 46,000 employees, the Sopra Steria Group generated a turnover of €4.3 billion in 2020. For more information, follow us on LinkedIn, Twitter & Instagram or visit www.soprabanking.com K E Y W I N S ECONOMY OF SCALE Relying on open banking and a cloud- based platform has resulted in significant cost savings for Van Lanschot, and has also removed the burden of maintaining and upgrading hardware and software as new regulations come into force. FOCUS ON CUSTOMER EXPERIENCE Van Lanschot has freed up a substantial amount of time, investment and team effort to entirely focus on better serving and advising its niche clientele. OMNI-CHANNEL AND SELF-SERVICE BANKING Van Lanschot can now provide its customers with a seamless, modern and highly intuitive experience that aligns with its reputation. FRICTIONLESS PAYMENTS Van Lanschot customers are now able to make faster payments and better manage their wealth, not only across Europe but also globally. INDUSTRY RECOGNITION Van Lanschot's move toward open banking, cloud and fintech collaboration has been perceived as a stepping stone in the industry, demonstrating how banks and fintechs can successfully collaborate to provide superior customer experiences. INNOVATIVE EDGE We are now Van Lanschot's partner of choice to drive future-ready digital transformation initiatives across the bank's key businesses and markets.

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