Issue link: https://read.uberflip.com/i/1417145
4 © 2021 G2, Inc. All rights reserved. Grid® Report for Architecture | Fall 2021 (Grid® Methodology continues on next page) ** Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. Grid® Methodology Grid® Rating Methodology The Grid® represents the democratic voice of real software users, rather than the subjective opinion of one analyst. G2 rates products from the Test Automation category algorithmically based on data sourced from product reviews shared by G2 users and data aggregated from online sources and social networks. Technology buyers can use the Grid® to help them quickly select the best products for their businesses and to find peers with similar experiences. For sellers, media, investors, and analysts, the Grid® provides benchmarks for product comparison and market trend analysis. Grid® Scoring Methodology G2 rates products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. We apply a unique algorithm (v3.0) to this data to calculate the Satisfaction and Market Presence scores in real time. The Grid® Report for Architecture | Fall 2021 is based on scores calculated using the G2 algorithm v3.0 from reviews collected through August 17, 2021. To learn more about the categories in this space, please visit the Architecture page. Satisfaction The Satisfaction rating is affected by the following (in order of importance): Customer satisfaction with end user-focused product attributes based on user reviews Popularity and statistical significance based on the number of reviews received by G2 Quality of reviews received (reviews that are more thoroughly completed will be weighted more heavily) Age of reviews (more-recent reviews provide relevant and up-to-date information that is reflective of the current state of a product) Customers' satisfaction with administration-specific product attributes based on user reviews Overall customer satisfaction and Net Promoter Score® (NPS) based on ratings by G2 users Note: The customer satisfaction score is normalized for each Grid®, meaning the scores are relative.