White Papers

The Practical Guide to IT/OT Convergence

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About Hexagon Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Hexagon's PPM division empowers its clients to transform unstructured information into a smart digital asset to visualize, build and manage structures and facilities of all complexities, ensuring safe and efficient operation throughout the entire lifecycle. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 21,000 employees in 50 countries and net sales of approximately 3.8bn EUR. Learn more at hexagon.com and follow us @HexagonAB. © 2021 Hexagon AB and/or its subsidiaries and affiliates. All rights reserved. 06/21 PPM-US-0907A-ENG Conclusion Best practice IT/OT convergence takes a connected IT/OT approach and is not just about the convergence of technologies; it also involves the convergence of people, systems and processes. Unlocking the benefits of successful IT/OT interoperability and avoiding potential pitfalls depends on IT and OT personnel, systems and processes working together effectively as part of a holistic operational architecture, despite the traditional differences between domains. The way forward requires a systematic overhaul, eliminating functional silos, spanning and transcending traditional IT/OT structures and capability, prioritizing concepts of architecture over solution and viewing technology as an enabler of strategy. By following this roadmap to IT/OT convergence, companies can bring together the best aspects of IT and OT domains. From an OT perspective, this may involve collaboration across disciplines, functions, operators, technology suppliers and service providers, providing maximum expertise and competence. From an IT perspective, the rigor of standards, best practices and changing cybersecurity needs can be proliferated all the way down to the sensors within an industrial plant. With the greater access to high-quality information and insights brought about by a holistic approach to IT/OT convergence, companies can make better and more timely decisions more often, unlocking the full potential of their digital transformation initiatives, and deriving maximum business value from their investment. References Emerging Use Cases, Make the IIoT and Digital Transformation a Reality, LNS Research 2017, https://blog.lnsresearch.com/iiot-use-case- ebook#sthash.wnubrVKS.dpbs A practical guide to IT OT convergence – getting value from your business analytics, Byfield 2019, https://www.publish.csiro.au/aj/aj18190 IT and OT Convergence — Opportunities and Challenges, Kamal et. al. 2016, https://onepetro.org/SPEIE/proceedings-abstract/16IE/All- 16IE/SPE-181087-MS/186698 IT-OT Integration Challenges in Utilities, Garimella 2018, https://ieeexplore.ieee.org/document/8586807 Cost-benefit management of intentional domino effects in chemical industrial areas, Chen et. al 2020, https://www.sciencedirect.com/ science/article/abs/pii/S0957582019312790 Continuous Improvement of Assets Through Existing and New Digital Oilfield Technology, Kamal et. al. 2014, https://www.researchgate. net/publication/266667342_Continuous_Improvement_of_Assets_ Through_Existing_and_New_Digital_Oilfield_Technology

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