External reports

Digital Banking Experience Report

Sopra Banking Software's externally written reports with analyst firms

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ABOUT FORRESTER CONSULTING Forrester Consulting provides independent and objective research-based consulting to help leaders succeed in their organizations. Ranging in scope from a short strategy session to custom projects, Forrester's Consulting services connect you directly with research analysts who apply expert insight to your specific business challenges. For more information, visit forrester.com/consulting. © Forrester Research, Inc. All rights reserved. Unauthorized reproduction is strictly prohibited. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. Forrester®, Technographics®, Forrester Wave, RoleView, TechRadar, and Total Economic Impact are trademarks of Forrester Research, Inc. All other trademarks are the property of their respective companies. [E-51424] Project Director: Miriam Oesterreich, Market Impact Associate Consultant Asha Dinesh, Market Impact Consultant Contributing Research: Forrester's Financial Services research group Table of Contents Executive Summary   3 Key Findings   4 Banks Need A Bold New Operating Model, But Few Are Ready For The Shift   5 Capability And Ecosystem Challenges Hinder Transformation  13 Master Collaboration To Achieve Growth And Maintain Relevance  18 Key Recommendations   23 Appendix   25 MASTER ECOSYSTEMS TO BE FUTURE-READY IN BANKING 2

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