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Windom Security Case Study

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THE SOLUTION Windom is changing the way security guards are trained, moving from the typical monitoring and patrol basics to a focus on identifying and preventing threats to help make communities safer. Windom leverages the basic training requirements of the Department of Public Safety, the Peace Officer Standards and Training Board, and Military Recruit Basic Training and combines them to create a private security basic training program that raised the bar in minimum standards. The video gathered by body- worn cameras that all Windom guards are equipped with is a valuable tool that they regularly use to show real-world scenarios during training that enables guards to better understand the do's and dont's of critical situations they are likely to encounter. The Axon incident management system is providing a seamless way for Windom to automatically capture important situations and easily share that data with law enforcement on the Axon platform. CASE STUDY THE MISSION Windom Security, a Phoenix-based private security provider, is focused on providing intelligent and effective security services to the community. Windom CEO, Dylan Vicha, is focused on providing private security solutions, but also prioritizes a focus on assisting law enforcement to enable them to spend more time on high-risk concerns. Law Enforcement often gets bogged down where there is low liability work that is a burden - often in high density population areas where there are many calls for service but little violence. Windom's aim is to help service many of these low-risk community calls to free up Law Enforcement to spend more time focusing on critical issues. THE CHALLENGE One of the challenges in collaboration between private security and law enforcement has been a lack of appropriate training that enables security firms to effectively assist public safety agencies. Knowledge of key areas such as de-escalation training, gang and drug trafficking recognition and suspicious acitivity indicators are often not covered in security training. Another major gap is the ability to effectively share data between private security and law enforcement to ensure a clear picture and accurate accounting of events. We have a policy that every guard will wear an Axon body camera. They have been a lifesaver in several situations for us and our clients. – Dylan Vicha, CEO

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