Customer Stories

Windom Security Case Study

Axon Customer Stories

Issue link: https://read.uberflip.com/i/1420208

Contents of this Issue

Navigation

Page 2 of 2

TRANSPARENCY IMPROVEDTRAINING CASE STUDY www.axon.com AXON, Axon, TASER, Axon Body 3, Respond for Devices are trademarks of Axon Enterprise, Inc., some of which are registered in the US and other countries. For more information, visit www.axon.com/legal. All rights reserved. © 2021 Axon Enterprise Interested in learning more about how Axon can improve your security operations? Contact the Axon team today at axon.com/security. LOOKING FOR SOLUTIONS? The added transparency provided by body-worn cameras has been a huge advantage for Windom. They are seeing benefits in being able to quickly gain an accurate accounting of events and quickly dispel or verify any claims. Reviewing crystal clear video of what happened is allowing them to quickly put any customer or public concerns to rest and is also providing coaching opportunities for providing guards feedback on areas of improvement and also best practices that should be followed across the organization. Windom is currently partnering with Tempe PD in downtown Tempe to provide extra eyes and ears during busy weekend hours. Guards are working directly for Tempe PD to spot any trouble spots before they turn into incidents and be able to provide an accurate accounting of any situations that do escalate. When Windom Guards encounter an incident, they start recording with their body cameras to capture the truth of the moment. Having the footage of the event as it happens provides a clear accounting of the incident so he said,she said scenarios are no longer an issue. Being able to easily share video and audio data on the Axon platform is making it simple for Windom to work with local law enforcement to provide complete transparency and reduce the time spent filing and prosecuting cases. Windom prides themselves on providing some of the best training in the industry. With a focus on providing a large tool belt of capabilities and knowledge to their officers, their intense training program equips guards to deal with a multitude of situations and also understand how to prevent potential problems from escalating. One of the ways they are offering best-in-class training is through sharing recordings of good and bad incidents that are encountered to show what to do and what not to do. Real footage for training provides a more impactful way to show how to stay out of danger on the job and how to more effectively interact with the public. Improved training through the use of real-world scenarios, is allowing Windom to more quickly and efficiently train guards, thereby preventing and reducing the number of dangerous situations encountered by staff. Having real footage for training provides a more effective way to quickly upskill guards. – Dylan Vicha, CEO DATA SHARING

Articles in this issue

Links on this page

view archives of Customer Stories - Windom Security Case Study