Case Studies

Enhancing Global Financial Services Cybersecurity With Smart Edge Protection

NETSCOUT Case Studies

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E N T E R P R I S E l CASE STUDY l Customer Profile With a history spanning 75+ years, this global company offers diverse insurance policy products for commercial and personal customers. During the early phase of COVID-19, the Executive Team authorized tens of thousands of employees to move from regional headquarters and remote offices to work-from-home (WFH) environments. While this transitioned insurance service delivery from face-to-face exchanges to online, voice, and video communications, the company still reported double-digit growth across their business and personal lines during their most-recent quarterly financial filing. For years, the company has relied on NETSCOUT technology to assist with transformative Network Operations (NetOps) and Security Operations (SecOps) projects involving infrastructure monitoring and remote office visibility, Unified Communications (UC) and business application monitoring, and virtual platform transitions. The SecOps team extrapolated further NETSCOUT value by using InfiniStreamNG (ISNG) smart visibility technology for real-time network traffic monitoring, with the nGeniusONE ® Service Assurance platform employing smart data derived from those network packets for accurate analysis and forensic data for multiple cybersecurity initiatives. The Challenge In response to rising cybersecurity threats accompanying the company's global hybrid workforce transition, the SecOps team oversaw ongoing architectural and environmental reviews to assess their enterprise-wide security profile. One such review identified the presence of significant security risks in one region's business operations environment, which resulted in SecOps articulating an immediate need to enhance their network visibility, threat intelligence, mitigation controls, and forensic capabilities. OVERVIEW The Challenge Expanded threat landscape in remote business operations geography The Solution • NETSCOUT ® Omnis TM Cyber Intelligence with Cyber Adaptor for use with InfiniStreamNG ® • NETSCOUT Certified Packet Flow Operating Software, Packet Flow Switch (PFS), PFS Fabric Manager, and PFS Monitor • nGenius ® Decryption Appliance • NETSCOUT Remote Services Engineer The Results • Enhanced threat management solution secured remote financial business operations • Increased NetOps and SecOps integration, with single-vendor service assurance and cybersecurity approach Enhancing Global Financial Services Cybersecurity With Smart Edge Protection Reduced Time to Value With Incremental NETSCOUT Service Edge Visibility

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