PAS Product Support and Maintenance Program Overview

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Access to Updated Interfaces, Features, Fixes and Functionality via Software Maintenance Sites current on maintenance are eligible to upgrade their software licenses to new versions and/or receive fixes and enhancements for their licensed PAS products. Benefits • Protects your investment • Extends the useful life of the PAS applications • Provides access to new functionality provided in software releases • Improves the user experience via features and functions in new releases • Expands and updates integrations and collections, as PAS releases new models and interfaces • Increases system performance and reliability by adding fixes, functions and features • Keeps up with technology trends • Alerts and provides access to security fixes Access to Expert Product Support Sites current on support and maintenance are eligible to receive assistance from experienced PAS Technical Support Engineers and SMEs. Benefits • Recommendations on how-to and configuration questions • Faster troubleshooting of suspected issues • Assistance formulating new feature or product enhancement requests • Reduced downtime with patching assistance • Improved operating performance PAS Product Support and Maintenance Program Overview Introduction As a trusted global provider, our knowledgeable staff with years of industry experience are ready to assist with your support- related needs. Regardless of where a customer is in the world, PAS, part of Hexagon, provides implementation assistance, ongoing product upgrades, security notifications, technical support, online training and more. Protecting your investment with our inclusive Support and Maintenance Program provides value at every step along the way. Solution Sheet

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