Case Studies

Large Public School District Ensures a Quality Return to In-Person Learning With NETSCOUT

NETSCOUT Case Studies

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E N T E R P R I S E l CASE STUDY l Customer Profile This large, public school district has over one hundred separate buildings and tens of thousands of students. Despite their recent return to in-person instruction on campus, there is now an expectation that remote instruction can be returned to at any time. Specifically, it is not uncommon to have days when the weather makes it difficult or impossible for this school district to transport all of their students to school in a safe manner. To maximize class time for students, the district wishes to eliminate weather related closures and re-engage their remote learning facilities at those times. Students regaining educational ground from long periods of remote learning, especially before the district perfected it, cannot afford further interruptions. Certain government funds were available to assist in these efforts and were applied for and used to better prepare the district to enable remote learning during inclement weather conditions or other circumstances. In addition to this ongoing commitment to remote learning, the IT Staff at the district has now turned its attention to upgrading the monitoring of network operations and applications within the local area network and linking their other facilities. Supporting hybrid learning means balancing the creative efforts of the IT teams and financial resources across the district's whole infrastructure. The Challenge For this school district, student and teacher experience is the top priority. Enhancing the IT teams' visibility into all the traffic traversing their data center is the goal of the current project. • Remote learning is delivered to a wide variety of end user devices, for both the students and those mastering this new, demanding type of teaching. As other school systems have done, the district has provided students with end user devices and accounts which are centrally managed to enable remote learning. HIGHLIGHTS The Challenge • Assuring a high-quality learning experience for students and faculty during on-campus and hybrid learning • Providing troubleshooting visibility throughout the network infrastructure for quick resolution of security, network, and/or application issues – to improve MTTR The Solution • nGeniusONE ® Service Assurance platform • InfiniStreamNG ® software and hardware appliances and vSTREAM ® virtual appliances • nGenius ® Packet Flow Switches The Results • Reduced MTTR for student and faculty-facing issues • Cost-effective implementation of visibility and service assurance solution to enable high quality connectivity Large Public School District Ensures a Quality Return to In-Person Learning With NETSCOUT Leverages nGeniusONE and nGenius PFS for assuring hybrid learning services for students and teachers

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