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VMware NSX-T Visibility Assures Customer-Facing Services

NETSCOUT Case Studies

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E N T E R P R I S E l CASE STUDY l Customer Profile This long-standing, well-respected financial services company is the second largest financial services company in their region and has been providing institutional, business, and consumer banking, along with wealth management services through a group of service brands and businesses. Tens of thousands of employees work across hundreds of local branch offices in support of millions of customers throughout their Southern Asia-Pacific (APAC) business region. This financial organization's digital environment supports consumers, businesses, and institutional customers in branch offices, contact centers, online, and over mobile applications as they execute their banking requirements. This demands the highest performance in application services to ensure transactions are immediately completed as desired. Time is everything when money is involved, and delays are simply unacceptable. The Challenge The IT organization at this financial was at a crossroads. The recent data center migration had revealed gaps in visibility associated with assuring efficient banking applications and operations. As a result, they needed a scalable and dynamic network and application performance solution for management of services in the on-premises cloud data center. Their existing network management tool was falling far short of meeting the visibility goals. The company had implemented a VMware NSX-T software defined network (SDN) design to meet the demands of their growing, successful banking operations. The network management tool used in their legacy data center could not scale well technically or financially to monitor the a VMware NSX-T environment, which led the IT team to begin investigating other solutions. OVERVIEW The Challenge • Needed a scalable, dynamic performance management solution for their on-premises cloud data center • Current tool did not scale well technically or financially when used to monitor a VMware NSX-T environment The Solution • nGeniusONE ® Service Assurance solution • InfiniStreamNG ® software and vSTREAM ® virtual appliances • nGenius ® 3300 Series Collector The Results • Provide end-to-end visibility that includes the VMware NSX-T environment for east-west traffic analysis combined with high-speed core visibility for north-south traffic analysis in same solution • Cost-effective, vendor- independent performance visibility that can support future security needs VMware NSX-T Visibility Assures Customer-Facing Services Financial Organization Fills End-to-End Visibility Gaps With NETSCOUT Solutions

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