T
A
B
L
E
O
F
C
O
N
T
E
N
T
S
C
X
I
N
B
A
N
K
I
N
G
W H I T E P A P E R
01
BANKS RECOGNIZE
THE IMPORTANCE OF A
STRONG CX
04
IMPROVING CX WITH
PARTNERS AND THIRD
PARTIES
02
LEVERAGING DATA
AND TECHNOLOGY TO
IMPROVE THE CUSTOMER
JOURNEY
05
IT'S RISKY TO GO ALONE
03
THE POWER OF
CUSTOMIZATION
06
FIND OUT HOW SOPRA
BANKING SOFTWARE CAN
HELP YOU
