Company
Meals on Wheels South
Australia (MoWSA)
Industry
Community Service, Non-profit
Location
Australia
Partner
Advance Business Consulting
CASE STUDY
M-Files helps keep fresh meals
and 7,000 volunteers on the move
Meals on Wheels South Australia (MoWSA) is a charity that aids elderly and ill
residents in their region by delivering meals to those who can't prepare or purchase
their own. Since their creation in 1954, they've served 50 million meals and currently
deliver 4,300 a day across the entire state. In addition to fresh, nutritious food, they
offer a sense of connection and regular social contact for their recipients. With a
full-time staff of 70 employees, 84 branches, 40 kitchens, and a fluctuating roster of
around 7,000 volunteers, every day presents a variety of logistical challenges.
HIGHLIGHTS
Automated workflows improve efficiency and compliance
Refined processes lead to $50,000 annual savings
Secure document management allows for collaboration across vast distances